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  Topic: Can someone walk me through my first return/refund request?
Saintspillow

Replies: 1
Views: 1620

PostForum: Help   Posted: Wed Dec 13, 2017 6:30 pm   Subject: Can someone walk me through my first return/refund request?
I'm sure this has been asked a thousand times, so I apologize in advance.
I sold a candle and the customer just emailed her dissatisfaction that it was USED, not new.

It was priced as free shippin ...
  Topic: Newbie, shipped to UK, never picked up. What to do?
Saintspillow

Replies: 11
Views: 3263

PostForum: Help   Posted: Thu Oct 16, 2014 3:32 pm   Subject: Newbie, shipped to UK, never picked up. What to do?
The declared value was ~$60.00 US. Free shipping

This was caused by my ignorance that I had a store in UK & AU. And I was going to eat the shipping.

It was sent international first class. 3 ...
  Topic: Newbie, shipped to UK, never picked up. What to do?
Saintspillow

Replies: 11
Views: 3263

PostForum: Help   Posted: Thu Oct 16, 2014 12:37 pm   Subject: Newbie, shipped to UK, never picked up. What to do?
Yes, he paid and I shipped 9/18.

I saw on USPS he should have gotten the notification on the 24th and figured he was taking his time going to the PO.

Then 10/8 he emailed me, I gave him the trac ...
  Topic: Newbie, shipped to UK, never picked up. What to do?
Saintspillow

Replies: 11
Views: 3263

PostForum: Help   Posted: Thu Oct 16, 2014 11:16 am   Subject: Newbie, shipped to UK, never picked up. What to do?
Sorry guys but I need a little more advice.

A product sold to UK and I shipped International First class.
I uploaded the tracking and followed it.

USPS indicated attempted delivery item being ...
  Topic: (newbie) How did a UK buyer purchase my item?
Saintspillow

Replies: 11
Views: 3122

PostForum: Help   Posted: Thu Sep 18, 2014 11:17 am   Subject: (newbie) How did a UK buyer purchase my item?
Sheila,

Thanks!! It's my bad. I'll sell the product and I want to have access to those markets!! When I first started on ebay, I didn't do international and found it wasn't so bad. I sell alot of h ...
  Topic: (newbie) How did a UK buyer purchase my item?
Saintspillow

Replies: 11
Views: 3122

PostForum: Help   Posted: Thu Sep 18, 2014 10:38 am   Subject: (newbie) How did a UK buyer purchase my item?
Cosmic,

Can I opt out of UK & AU temporarily until I get that shipping matrix correct?
  Topic: (newbie) How did a UK buyer purchase my item?
Saintspillow

Replies: 11
Views: 3122

PostForum: Help   Posted: Thu Sep 18, 2014 8:02 am   Subject: (newbie) How did a UK buyer purchase my item?
Moonwishes,

Thanks. Your advice to me was right before but fools learn in the school of hard knocks. I'll take my licks. I want to sell to UK & AU.

Appriciate your advice, appriciate you be ...
  Topic: (newbie) How did a UK buyer purchase my item?
Saintspillow

Replies: 11
Views: 3122

PostForum: Help   Posted: Thu Sep 18, 2014 7:40 am   Subject: (newbie) How did a UK buyer purchase my item?
Well I'll be..

So is your advice to suck it up on the shipping?
  Topic: (newbie) How did a UK buyer purchase my item?
Saintspillow

Replies: 11
Views: 3122

PostForum: Help   Posted: Thu Sep 18, 2014 7:22 am   Subject: (newbie) How did a UK buyer purchase my item?
I have played with the shipping matrix and failed.

I thought I had reset all my items to US Buyers & free US shipping as a work around.

Just sold 2 items to a UK buyer and the total has no s ...
  Topic: Made my first sale. Did I miss anything?
Saintspillow

Replies: 5
Views: 1947

PostForum: Help   Posted: Thu Aug 21, 2014 8:32 pm   Subject: Made my first sale. Did I miss anything?
OMG!! The marketplace just got me a sale!!
Checklist:
1. $ is in paypal
2. Packaged items
3. Printed Shipping label & packaging slip
4. Cut off prefered ebay shipping from label.
5. Left m ...
  Topic: Pre newbie first listings and price checking
Saintspillow

Replies: 4
Views: 1791

PostForum: Help   Posted: Sun Jul 06, 2014 10:10 am   Subject: Pre newbie first listings and price checking
Both good points.
Thanks for answereing the research question. Now I can stop looking.
I'll miss that.
  Topic: Pre newbie first listings and price checking
Saintspillow

Replies: 4
Views: 1791

PostForum: Help   Posted: Sun Jul 06, 2014 9:37 am   Subject: Pre newbie first listings and price checking
OK, I've set up a (no frills) store. I, for the life of me, can not figure out how to search products current and sold. If I were a buyer I would be confused too.

I learn best by searching a produc ...
 
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