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  Topic: Feedback rating
SheilaDeesPostcards

Replies: 4
Views: 101

PostForum: Selling on eCRATER.com   Posted: Sat Nov 28, 2020 1:34 pm   Subject: Feedback rating
There are rules that control the feedback, but they are different from other sites. Feedback is on a scale from -100% to +100% instead of a scale from 0 to 100. The value of the item sold is also ca ...
  Topic: Support Never replied
SheilaDeesPostcards

Replies: 17
Views: 390

PostForum: Help   Posted: Wed Nov 25, 2020 7:06 am   Subject: Support Never replied
I've fixed all the problems on my stores as mentioned in the sticky notes, then I contacted the support, but they never replied to me, are they still taking care of their sellers?You need to identify ...
  Topic: How do I pay for this (marketplace cost)?
SheilaDeesPostcards

Replies: 13
Views: 264

PostForum: Introduce Yourself   Posted: Mon Nov 23, 2020 6:13 am   Subject: Re: How do I pay for this (marketplace cost)?
Hello, I owe $1.6, and there is a payment button underneath, but after entering PayPal, I can’t find a way to pay.When you click on the payment button, you are automatically taken to a paypal page w ...
  Topic: Banner Ad On One Of My Item pages
SheilaDeesPostcards

Replies: 12
Views: 261

PostForum: Selling on eCRATER.com   Posted: Sun Nov 08, 2020 5:19 pm   Subject: Banner Ad On One Of My Item pages
See the information posted in the FAQs :
https://community.ecrater.com/viewtopic.php?t=16812

As you can see from the FAQs, the ads when the primary image is smaller than 250k has been in effect fo ...
  Topic: Banner Ad On One Of My Item pages
SheilaDeesPostcards

Replies: 12
Views: 261

PostForum: Selling on eCRATER.com   Posted: Sun Nov 08, 2020 3:23 pm   Subject: Banner Ad On One Of My Item pages
Yes, I see the ads. Your main image is too small. I don't remember the exact min. size to prevent the ads, but I think it's 250 x 250. That is WAY below the Google Shopping min. of 800 x 800. Your ...
  Topic: Where to find seller ratings
SheilaDeesPostcards

Replies: 2
Views: 84

PostForum: Help   Posted: Sat Nov 07, 2020 7:56 am   Subject: Where to find seller ratings
I am assuming you are asking how to see your feedback page. To the best of my knowledge, there is no link to your feedback page from your admin. You need to go to the store view and click on an item ...
  Topic: Where to find seller ratings
SheilaDeesPostcards

Replies: 2
Views: 143

PostForum: Help   Posted: Sat Nov 07, 2020 7:48 am   Subject: Where to find seller ratings
This is a duplicate post. Please post your reply in the other post.
https://community.ecrater.com/viewtopic.php?t=38946

edited to add link to other post.
  Topic: Google Attributes problem - Processing Failed Image Link
SheilaDeesPostcards

Replies: 15
Views: 503

PostForum: Selling on eCRATER.com   Posted: Fri Nov 06, 2020 7:54 am   Subject: Google Attributes problem - Processing Failed Image Link
@ old-friends-media, this problem comes up from time to time. It's a computer glitch which normally is resolved within one to two feeds. If you take no action, all should be well in a few days.

@ ...
  Topic: Paypal does not include shipping costs
SheilaDeesPostcards

Replies: 2
Views: 157

PostForum: Selling on eCRATER.com   Posted: Wed Oct 28, 2020 6:14 pm   Subject: Paypal does not include shipping costs
Once the customer makes their selection they go to checkout and click on PayPal checkout. The customer is taken to a page on PayPal where they can either log into their PayPal account or enter their c ...
  Topic: Yet Another Question About Google Attributes
SheilaDeesPostcards

Replies: 3
Views: 171

PostForum: Selling on eCRATER.com   Posted: Tue Oct 27, 2020 6:47 am   Subject: Yet Another Question About Google Attributes
Welcome back, mysterylanebargainbin! A lot has changed in the world of Google Attributes since you were last here. Google Shopping (GS) no longer uses the book attributes you listed. They are still ...
  Topic: Hello Everyone
SheilaDeesPostcards

Replies: 17
Views: 523

PostForum: Introduce Yourself   Posted: Tue Oct 13, 2020 5:35 am   Subject: Hello Everyone
@ Kanomikrystals ... You have replied to another new seller's topic. Unless your comments are related to zilk's store, you should start a new topic for your own Introduce Yourself topic.
  Topic: Hello Everyone
SheilaDeesPostcards

Replies: 17
Views: 523

PostForum: Introduce Yourself   Posted: Tue Oct 13, 2020 5:30 am   Subject: Hello Everyone
zilk, your store is temporarily suspended. No one can see your items except for the 10 photos that rotate on your home page. Clicking on any item will direct to a page with the Oops! message and pho ...
  Topic: Replying to buyers and email address efficiency
SheilaDeesPostcards

Replies: 11
Views: 647

PostForum: Selling on eCRATER.com   Posted: Sat Oct 10, 2020 10:58 am   Subject: Replying to buyers and email address efficiency
@ VideoGamersCave .. When a customer click the link to ask the seller a question, the email goes to the email address you have requested in your admin section which is also the same address where you ...
  Topic: Listing custom t-shirts
SheilaDeesPostcards

Replies: 5
Views: 563

PostForum: Help   Posted: Tue Oct 06, 2020 2:31 pm   Subject: Listing custom t-shirts
A custom T-shirt would not have a brand or upc, you would need to use identifier_exists with a value of false.

NOTE: The attribute title identifier_exists MUST be entered in all lower case letter ...
  Topic: Suspended store?
SheilaDeesPostcards

Replies: 9
Views: 823

PostForum: Suspended Stores   Posted: Sun Oct 04, 2020 7:09 pm   Subject: Suspended store?
30andbelow, I wasn't trying to be rude. When you read the eCrater terms of service the first section says, "I. Basic requirements" and lists 5 basics. Number 5 says, "If paid through ...
 
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