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  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 8:00 pm   Subject: How to answer and explain to buyers' negative feedback
Whether it took 18 or 22 days to ship, the customer felt it was too long. It doesn't matter whether you tell them it might take 15 days, they can and will complain if in their mind it took too long. ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 7:47 pm   Subject: Re: How to answer and explain to buyers' negative feedback
The original and previous listing is like:
http://anniepurchase.ecrater.com/p/12559594/4gb-8gb-16gb-neckerchief-penguins. Which means several capacity is described in one listing.
No. NO. Do not lis ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 7:37 pm   Subject: How to answer and explain to buyers' negative feedback
I'm tired of attempting to explain to you.

Yes as the shipping time on usps, it is within 15 days.

That's not right. You need the TOTAL shipping time. Including the time in CHINA.


Best of ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 7:29 pm   Subject: How to answer and explain to buyers' negative feedback
Actually now I don't mind whether the buyer told a lie or also made a mistake to count a wrong shipping time or not, just like what you say, there are varous people, they have the rights to say anythi ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 9:55 am   Subject: How to answer and explain to buyers' negative feedback
I think very unfair about that, I don't mean to blame the buyer, but at least this untruth negative feedback must be removed first (both the delivery time and wrong capacity described in that listing ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 9:45 am   Subject: How to answer and explain to buyers' negative feedback
you say The price of free shipping is by regular mail/HK post, it will take 7-15 days to arrive in generally.

shipping time isn't even the important part of this issue.

YOUR listings are done w ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 9:29 am   Subject: How to answer and explain to buyers' negative feedback
your store should be on hold
until you correct your listings
look at
http://anniepurchase.ecrater.com/p/11563840/4gb-8gb-16gb-crystal-crane
it clearly says 4GB 8GB 16GB Crystal Crane Necklace USB ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 9:19 am   Subject: How to answer and explain to buyers' negative feedback
anniepurchase, if you are selling different items (condition or capacity) never offer them in the same page. My little experience as seller. I learned that some buyer live in a "Click Click" ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 8:36 am   Subject: How to answer and explain to buyers' negative feedback
Annie, I think we discussed this a while ago although I may be wrong about that, could have been someone else, but this issue has been discussed many times here.

To be sure you are clear to the cu ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 8:05 am   Subject: How to answer and explain to buyers' negative feedback
I checked the tracking information from USPS website again, I ship the items to USA via China Post, when the items arrived in USA, the tracking number also can be traced on USPS website.

The tracki ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Sat Oct 15, 2011 7:07 am   Subject: Re: How to answer and explain to buyers' negative feedback
And for the capacity, I have indicated that different capacity is with different price, the price that the buy paid is for 2gb, so I ship 2gb, if buyers made indication to order for 16gb at that time, ...
  Topic: How to answer and explain to buyers' negative feedback
anniepurchase

Replies: 21
Views: 3925

PostForum: Selling on eCRATER.com   Posted: Fri Oct 14, 2011 9:39 pm   Subject: How to answer and explain to buyers' negative feedback
I got 6 sales on ecrater, but only one feedback, and unfortunately this only feedback is negative feedback, I am very sad and frustrated for that, my feedback on other selling website is 100% positive ...
  Topic: Free shipping wholesale retro/crystal earrings rings (scarf)
anniepurchase

Replies: 10
Views: 3554

PostForum: Promote Your eCRATER Store   Posted: Thu Sep 29, 2011 12:02 am   Subject: wholesale retro necklace earring rings cystal earrings scarf
Now we have some good quality but with competitive price imitation jewelry to wholesale, including retro style and shinning crystal earring:

1.wholesale 10 pcs retro heart stretch rings:
http://s. ...
  Topic: Order received but no payment made. Help.
anniepurchase

Replies: 6
Views: 3117

PostForum: Selling on eCRATER.com   Posted: Fri Sep 02, 2011 7:47 am   Subject: Order received but no payment made. Help.
I encountered such situation for several times, when I receive an order but no payment notification, I will wait several days and then send an email to the buyer to reminder payment, if no reply I wil ...
  Topic: Free shipping wholesale retro/crystal earrings rings (scarf)
anniepurchase

Replies: 10
Views: 3554

PostForum: Promote Your eCRATER Store   Posted: Fri Sep 02, 2011 6:02 am   Subject: Wholesale 10 pairs jewelry (earrings)

We also wholesale nice jewelry, pls see belows wholesale earring:
1). Wholesale 10 pairs golden flower rhineston
http://tmpg.ecrater.com/stores/213396/4e5fad1bcea80_213396b.jpg
Item link:
http:/ ...
 
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