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  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Thu Oct 23, 2014 5:12 pm   Subject: currency not converting properly
Okay to answer my own question: I had changed a price and it updated a few hours later by itself on the Au and UK sites.
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Thu Oct 23, 2014 12:34 pm   Subject: currency not converting properly
I have none of the boxes checked in store options.
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Thu Oct 23, 2014 11:25 am   Subject: currency not converting properly
so do you have to update the global editor each time you add or change prices?
Thanks
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Thu Oct 23, 2014 3:32 am   Subject: currency not converting properly
Thanks so much for all your help.
To answer your questions..
When I set them in the global editior I used the * to multiply and for the UK one I did lead with the 0.

I noticed if you change a pr ...
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Wed Oct 22, 2014 5:05 pm   Subject: currency not converting properly
I set my own rates as mentioned by previous posters as it was not converting properly by ecrater..Thanks for everyone's help!
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Tue Oct 21, 2014 4:13 am   Subject: currency not converting properly
Since my items appear on both au and uk sites , should I just go to each site and set the global editor for each or can you do it all on the us site for both?
Thanks
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Tue Oct 21, 2014 4:01 am   Subject: converting currency
So I just looked at global editior and it says I have nothing set. I see I can pick the UK or Au etc. What do I do now. Thanks for all your help, I appreciate it! I want to make sure I do this right. ...
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Tue Oct 21, 2014 3:54 am   Subject: currency not converting properly
They paid in AUD as I said in post but it was converted wrong. I dont know how it is set up but the prices were put in by me when I first set up my shop years ago. I never even looked at the au or uk ...
  Topic: Converting payment amount is incorrect.
greynape

Replies: 14
Views: 5317

PostForum: Selling on eCRATER.com   Posted: Mon Oct 20, 2014 7:24 pm   Subject: Converting payment amount is incorrect.
(I'm in the us)The price of the item is being converted incorrectly...Example an item I sold is $149.99 usd but it converted to $158.13 aud which would of been $138.73 in us dollars NOT the right pri ...
  Topic: Refunding and/or Canceling an order
greynape

Replies: 13
Views: 3525

PostForum: Selling on eCRATER.com   Posted: Sat Jan 09, 2010 10:16 am   Subject: Refunds
Some buyers will send the item back becuase they do not want to go thru filing a damage report.
In the past I had one person send a package back to me that was damaged, he did not want the "hass ...
  Topic: Refunding and/or Canceling an order
greynape

Replies: 13
Views: 3525

PostForum: Selling on eCRATER.com   Posted: Sat Jan 09, 2010 9:42 am   Subject: refunds
The thing is I usually pay for insurance if they want it or not, figures this would happen but it is not something breakable. I also know for a fact that this buyer tried to buy the same doll off me o ...
  Topic: Refunding and/or Canceling an order
greynape

Replies: 13
Views: 3525

PostForum: Selling on eCRATER.com   Posted: Sat Jan 09, 2010 5:05 am   Subject: refunds
She said she would take photographs, said that she has a professional digital camera and would send the next day which now is over a week ago. She emailed to say the item is back on its way which I di ...
  Topic: Refunding and/or Canceling an order
greynape

Replies: 13
Views: 3525

PostForum: Selling on eCRATER.com   Posted: Fri Jan 08, 2010 7:10 pm   Subject: Refunds
Why would you refund more than the buyer paid? Before you do anything answer that?

You do not refund anything until you have received the item back unless it arrived broken and you are sure it is ...
  Topic: Refunding and/or Canceling an order
greynape

Replies: 13
Views: 3525

PostForum: Selling on eCRATER.com   Posted: Fri Jan 08, 2010 1:12 pm   Subject: refunds
The person wants me to refund more then she paid so that is why I asked about feedback. Thanks for the great information though. I would like to not have a unhappy buyer as well..
  Topic: Refunding and/or Canceling an order
greynape

Replies: 13
Views: 3525

PostForum: Selling on eCRATER.com   Posted: Fri Jan 08, 2010 11:51 am   Subject: Refunding and/or Canceling an order
Say you want to refund the customer's order that has been paid because they are returning that item to you..
After you refund , do you cancel the order as well?
Can they still leave you feedback n ...
 
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