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I Can't Log Back Into My Store Account

 
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Michael4RealDeals4U



Posts: 2

PostPosted: Tue Aug 12, 2008 5:39 pm    Post subject: I Can't Log Back Into My Store Account Reply with quote

Good Evening ...

I can't log back into my store account ... I have put in the correct login name and password and still it keep saying" invalid user name/or password. My store is not on the suspendid list, so what could be the problem? Have anyone else gone through or is going through something like that and what can be done about it?

My Store Name: Michael4RealDeals4U

I will appreciate any help, thanks.
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PlainWrapperDVD



Posts: 74

PostPosted: Tue Aug 12, 2008 5:52 pm    Post subject: Reply with quote

Michael,

After browsing your store, no products are found in any category. Only Google Ads are present. This usually means a store has been suspended for violating eCrater Terms of Service. They don't notify you of what the problem is. They expect you to read the terms, fix the problem and contact eCrater to be re-instated.

Also, posting your question in "eCrater in the News" section of the forum is probably the wrong choice. If you give it a little time, one of the Moderators on this board will point you in the right direction. In the mean time go to the forum index and read the posts at the top about setting up your store.

Although your store is suspended, you should be able to log in to your Admin page and make corrections.

Also read the following regarding suspended stores at
http://www.ecrater.com/community/viewtopic.php?t=1214



Plain Wrapper DVD - Adults Only!!!


Last edited by PlainWrapperDVD on Wed Aug 13, 2008 12:11 pm; edited 1 time in total
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thelivesandlovesofmaggiethecat



Posts: 9716

PostPosted: Tue Aug 12, 2008 8:10 pm    Post subject: Reply with quote

Hi Michael,
Your store is definitely suspended. Since you are selling technology I would guess something is not kosher in the information you provide that set off alarm bells. I don't know anything about technology but you do have to provide proof you are not selling clones of the brand names you have listed.
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Michael4RealDeals4U



Posts: 2

PostPosted: Tue Aug 12, 2008 9:18 pm    Post subject: Reply with quote

Thanks for you help,

I have read ecrater term of service and I don't see anywhere that I might of violated anything at least not on purpose, but I still can't login to the admin page to fix it, whatever that might be ... any suggestions on what I can do?
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maggiethehousecat



Posts: 2398

PostPosted: Tue Aug 12, 2008 10:12 pm    Post subject: Reply with quote

Contact ecrater using the contact form at the bottom of the ecrater home page.
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acread
moderator


Posts: 11986

PostPosted: Sat Aug 16, 2008 6:47 am    Post subject: Reply with quote

This topic should have been moved to "suspended stores" section of the community page. It has nothing to do with "eCrater in the news".
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