Item count in store

thepatternpalace · Posts: 222

I had a customer inquire why if I had so many items in my store she could only see a few of them.

My listing says I have 400 but when I count the number of items in each category it only adds up to 298.

There's only two items that I have more than one of and I think one I have two of and another I have 3 of.

So my question is......when you're in the admin. adding products and it gives you an item count.....does that include items that are hidden that have already been purchased?

The customer said they had a MAC - I've never used one of those but that wouldn't make a difference would it??

acread · moderator Posts: 11986

The number in your admin in product includes the hidden items.

The numbers in your store site are only the active listings. (which I counted as 298 in your store)

I don't think having a mac would have any baring on that.

thepatternpalace · Posts: 222

Oh I see - thank you! well crap....didn't have as many then as I thought I did!