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FineGemsJewelry
Posts: 49
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Posted: Wed Oct 04, 2006 1:02 pm Post subject: No Listings Showing In My Categories...... |
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I apologize for repeating myself. I know I already posted about this issue, but I didn't know I could create a new thread. I'm new to the boards so please forgive me. I'm still learning my way around.
I have two stores on E-crater and All of my listings in both stores have disappeared . Everything was there yesterday, and today, it's as if I never listed anything at all.
HELP!!!!!!!
When I click on the products link all my pictures and titles show up, and all my descriptions are there. When I go to Preview, Both of my store Homepages show up just fine, but all my categories are empty.
I doubt it has anything to do with my computer, or the type of internet access I use, because I asked a friend of mine to check out my stores and she doesn't see anything in my categories either.
Anyone have ANY idea what could be going on?
Thanks in advance.
Jackie |
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poopsheet
Posts: 4865
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Posted: Wed Oct 04, 2006 7:41 pm Post subject: |
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Jackie, it's most likely some kind of violation or perceived violation (by the crawler).
Use the Contact form at www.ecrater.com to ask about it. |
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FineGemsJewelry
Posts: 49
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Posted: Wed Oct 04, 2006 8:34 pm Post subject: |
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I already did email CS, but so far I have not heard from them. I wish they would get back to me already and let me know whats going on. I'd really like to get things back up and running. If there's one thing I hate more than liver, it's waiting. |
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fancyflappers
Posts: 650
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Posted: Wed Oct 04, 2006 10:47 pm Post subject: |
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Hi. I recommeded eCrater to Jackie, and have tried to help her all day with her dilemna. If there is a violation-is there somewhere to see what it could be? She's not able to list anything new, nor is she able to edit out anything. She had e-mailed early this morning, and has yet to receive a reply. Is there another way to get a quicker response? It sure would be appreciated. |
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zickit
Posts: 21857
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Posted: Thu Oct 05, 2006 1:40 am Post subject: |
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fancyflappers wrote: | Hi. I recommeded eCrater to Jackie, and have tried to help her all day with her dilemna. If there is a violation-is there somewhere to see what it could be? She's not able to list anything new, nor is she able to edit out anything. She had e-mailed early this morning, and has yet to receive a reply. Is there another way to get a quicker response? It sure would be appreciated. |
nope, only someone at ecrater.com can know for sure what the problem was.
Sometimes it takes him time to answer 48-72 hours.
Times like this you got to remember, ecrater.com is not a source of income - therefore I am guessing he works for a living.
Read the terms and make sure that you didn't broke any rules. |
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fancyflappers
Posts: 650
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Posted: Thu Oct 05, 2006 5:02 am Post subject: |
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Good morning BTM. Thanks for replying. Guess we'll have to wait. We're baffled. |
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fancyflappers
Posts: 650
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Posted: Mon Oct 16, 2006 10:19 pm Post subject: |
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I just want to thank e-Crater for posting the rules here on the board. It will clear up some of the confusion I'm sure. I still wish there was a way that sellers could be notified when their store deactivates. Maybe something to consider? |
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richmindz Guest
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Posted: Wed Jan 10, 2007 9:35 am Post subject: Dang! |
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My store has also been suspended what to do? I need someone to help me PLEASE |
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poopsheet
Posts: 4865
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poopsheet
Posts: 4865
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Posted: Wed Jan 10, 2007 10:00 am Post subject: |
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Maybe it was the raffle. |
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richmindz Guest
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Posted: Wed Jan 10, 2007 10:51 am Post subject: ? |
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Yeah i went and checked the terms and it didnt see anything linked to me selling a raffle. I saw that it said you cant sell free stuff so i took that off. |
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zickit
Posts: 21857
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Posted: Wed Jan 10, 2007 2:03 pm Post subject: |
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If you followed all the terms - then you need to contact ecrater.com team
WEB STORES DISCOUNTS, SAVINGS, AND SPECIALS!
Add your special savings to buyer here too - just contact me! |
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richmindz Guest
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Posted: Wed Jan 10, 2007 5:22 pm Post subject: Thanks |
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You can help me big and tall:D
Can you tell me what is wrong? |
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poopsheet
Posts: 4865
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Posted: Wed Jan 10, 2007 6:15 pm Post subject: |
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None of the items can be looked at so the only way to guess is by looking at the categories which is how I guessed it was the raffle.
If you can't find any other possible violation then do as BT suggests and contact eCrater. The main idea is that you fix whatever you can figure out before contacting them. |
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zickit
Posts: 21857
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Posted: Thu Jan 11, 2007 12:56 am Post subject: Re: Thanks |
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richmindz wrote: | You can help me big and tall:D
Can you tell me what is wrong? |
From what I recall about your store - you had some Gucci and other big brands - you might need to prove they are real - I am not sure.
But the Raffle - is not - was not - an item for sale - therefore your broke the terms by listing it the first time. Then you listed it again. So all I can tell you is to contact ecrater.com |
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