Multiple Purchase Shipping Discount Problem

[rebeccasbookden]

Hello everyone!

Well, I thought I had the problem solved with the matrix with weight so that customers who purchase more than one book would get an automatic adjusted shipping cost during checkout.

Wrong. I was just checking different combinations by going through checkout myself and now I'm stumped.

If someone purchases 2 paperbacks, no problem, instead of $3.25 plus $3.25, the rate shows as $4.50. Fine

If someone purchases 1 paperback and 1 hardcover, instead of $3.25 and $4.50, it's $5.50. Fine

But when I tried a paperback and 2 hardcovers, instead of $3.25 plus $4.50 plus $4.50, the shipping comes up as $32.00!!!!! That's even way more than the $12.25 if you add them altogether.

Yikes!

It's either way off base or I'm doing something wrong.

I wanted to do away with invoicing except in cases of Priority Mail, but customers would definitely hit the back button with a $32 shipping quote unless I just told them in listings to e-mail before making purchases for multiple items.

Not many would order more than one hardcover, but with my luck, they would. I prefer not to chance it.

Any advice or help would be appreciated.
Thanks!
Rebecca

[zickit]

[rebeccasbookden]

Thanks Big and Tall!

Okay, I see where the numbers are coming from. I have to re-think how to do this. I set up the matrix to work for smaller ounce increments for the personalized letters I was doing then used larger numbers for the books which upped the poundage. Works great for single items.

So I have to adjust the matrix and then adjust the weight in all the listings.

That's a great idea to do the shipping calculator and use the matrix as a back up, once I figure things out.