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First page missing on my products page
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hoodat-teeshirts-andmore



Posts: 444

PostPosted: Fri Feb 13, 2009 7:07 pm    Post subject: First page missing on my products page Reply with quote

This is weird. I just went to check my store and the entire first page of products is missing, although they show in the customers view of the store.
The number is there for the first page but when I click on it nothing happens. Pages 2 to the rest show fine when I click on them. I hope they aren't gone forever. I have no record of what products were on the first page.
A good example is the Erath Shoes I listed yesterday. If you go to my store and seach for "shoes" they come up, but if you go to my admin view and do the same it comes back as no product by that name.
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3finedesign



Posts: 130

PostPosted: Fri Feb 13, 2009 7:19 pm    Post subject: Reply with quote

I have a missing item in my products list. Sad

A new item that I listed today shows up in my store (visible to customers) but isn't listed in my store products. Also, my product total says 42 products (in the product list), however, there are actually 43 items in my store that are visible to customers.

I'm guessing that this may have something to do with the site maintenance that's going on this weekend. Just a hunch.
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hoodat-teeshirts-andmore



Posts: 444

PostPosted: Fri Feb 13, 2009 7:21 pm    Post subject: Reply with quote

I take back part of my first post. If you search for shoes or earth shoes in my store nothing but a tee with the word shoes on it comes up but if you go to the shoe category there they are.
I suppose I should back up my whole store but I didn't think that was necessary
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Periwinkles



Posts: 2908

PostPosted: Fri Feb 13, 2009 7:23 pm    Post subject: Reply with quote

I think Dimitri did some upgrades. The items are still there just not in order like before as I have mine numbered and they are all screwed up. Also I can't add or duplicate a new product. It takes the information but doesn't save the listing. Anyone else having that problem. I emailed Demitri.
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sewgood



Posts: 60

PostPosted: Fri Feb 13, 2009 7:24 pm    Post subject: Reply with quote

same with mine. Everything just went nuts. I can find it in my store, but not in my inventory.
How do I fix it now?
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acread
moderator


Posts: 11986

PostPosted: Fri Feb 13, 2009 7:24 pm    Post subject: Reply with quote

I think eCrater is trying some stuff out.

I just checked my Products page and the first page is there but it is upside down. The latest item listed is at the bottom of the page and 40th is at the top of the page. Laughing

Don't worry much about it. There were things last night too that got fixed soon after.
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3finedesign



Posts: 130

PostPosted: Fri Feb 13, 2009 7:25 pm    Post subject: Reply with quote

Yes, mine are all out of order as well.
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acread
moderator


Posts: 11986

PostPosted: Fri Feb 13, 2009 7:26 pm    Post subject: Reply with quote

He did say he will be doing maintenance. Maybe he decided not to shut the site down while he is doing things.

Read: http://www.ecrater.com/community/viewtopic.php?t=15706
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hoodat-teeshirts-andmore



Posts: 444

PostPosted: Fri Feb 13, 2009 7:31 pm    Post subject: Reply with quote

I hope they come back. I know the Earth Shoes are gone, I went through my whole product list item by item and they aren't there, but I don't know what else is missing.
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acread
moderator


Posts: 11986

PostPosted: Fri Feb 13, 2009 7:38 pm    Post subject: Reply with quote

Hoodat is this it: http://hoodat-teeshirts-andmore.ecrater.com/product.php?pid=3878897

Maybe it is not the product itself is gone but just their apearance at your store (since the listing still appears at the site). Which I think is being worked on at the moment. Give it some time, if you still don't see it tomorrow contact eCrater about it. My guess is if it is showing on the site it won't be hard to put it back on your store.
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hoodat-teeshirts-andmore



Posts: 444

PostPosted: Fri Feb 13, 2009 7:44 pm    Post subject: Reply with quote

ACRead wrote:
Hoodat is this it: http://hoodat-teeshirts-andmore.ecrater.com/product.php?pid=3878897

Maybe it is not the product itself is gone but just their apearance at your store (since the listing still appears at the site). Which I think is being worked on at the moment. Give it some time, if you still don't see it tomorrow contact eCrater about it. My guess is if it is showing on the site it won't be hard to put it back on your store.

That's one of them but you can only find them by going to the shoe category in the store. It doesn't show on the eCrater site search. If you type Earth Shoes in store search it comes back 0 iterms.
I'll give it a few days and see if they show up.


Last edited by hoodat-teeshirts-andmore on Fri Feb 13, 2009 7:49 pm; edited 1 time in total
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acread
moderator


Posts: 11986

PostPosted: Fri Feb 13, 2009 7:47 pm    Post subject: Reply with quote

That doesn't mean the listing is gone. That just means the search is not working.


By the way my listings are right side up again.
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hoodat-teeshirts-andmore



Posts: 444

PostPosted: Fri Feb 13, 2009 7:51 pm    Post subject: Reply with quote

OK. They are showing on the product page again. Guess I got all rattled over a temporary problem. Sorry.
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acread
moderator


Posts: 11986

PostPosted: Fri Feb 13, 2009 8:00 pm    Post subject: Reply with quote

Nah it's OK. It would have worried me too to see stuff gone.

Glad it's OK now. Smile
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AmericanEdge



Posts: 976

PostPosted: Fri Feb 13, 2009 8:38 pm    Post subject: Reply with quote

Things may go Bump in the Night for the next several evenings.
I'm sure it will result in a better eCrater marketplace.

The following entries are found at the "News Tab" after you Log into your store Admin. page.

2009-02-12 Maintenance will be performed at one of the following days: 02/13, 02/14, 02/15, or 02/16. The exact day is still not determined. The site will be unavailable after 10pm for several hours.

2009-02-11 Small update affecting the product search in the Admin Tool: adding filter for the price.

2009-02-11 Search, filter and advanced search have been updated.


Happy Sales to You
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