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Cant see my item in the store

 
Post new topic   This topic is locked: you cannot edit posts or make replies.    eCRATER.com Forum Index -> Suspended Stores
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reneecouturefashion



Posts: 46

PostPosted: Wed Apr 01, 2009 5:11 pm    Post subject: Cant see my item in the store Reply with quote

I had this problem before, but i think my store is suspended please help me to understand what going on
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acread
moderator


Posts: 11986

PostPosted: Wed Apr 01, 2009 5:24 pm    Post subject: Reply with quote

Yeah your store is suspended. That is why there are Google Ads inside your stores categories instead of products showing.

You need to read: http://www.ecrater.com/community/viewtopic.php?t=1214
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acread
moderator


Posts: 11986

PostPosted: Wed Apr 01, 2009 5:34 pm    Post subject: Reply with quote

As stated in the post I send you to read (if you read it.) Look at all the reasons why a store may be suspended, then figure out what needs fixing (or what needs proof that it is OK to list). Then contact ecrater to get your store unsuspended. Use the contact page.

No one at the forum can do anything about this. We are just sellers. Even the mods don't have the autority to suspend or unsuspend stores. That is done by eCrater. And the reason of suspension is known only by them.
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reneecouturefashion



Posts: 46

PostPosted: Wed Apr 01, 2009 6:38 pm    Post subject: suspendeed Reply with quote

i think I miss categorized a luggage by putting it in a purse section. I don't know where to put it. I removed it until you tell me where to put it.

I also avrebiated my name so please let me know if this is the problem.
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MaggietheCatsMeows



Posts: 2789

PostPosted: Wed Apr 01, 2009 9:33 pm    Post subject: Reply with quote

You don't get suspended because you have luggage in handbags. That's where everyone puts them because there is no category for luggage. Even if there was, you would not get suspended for having an item miscategorized. If you sell designer handbags, are they replica bags? If so they are not allowed.
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reneecouturefashion



Posts: 46

PostPosted: Wed Apr 01, 2009 11:18 pm    Post subject: suspended Reply with quote

i have never sold a fake handbag, or any other item, I buy my handbag from store outllet and have receipt to prove it, I no that is against the law
thank for your concern do i send receipts
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maggiethehousecat



Posts: 2398

PostPosted: Thu Apr 02, 2009 3:08 am    Post subject: Reply with quote

If you are selling luxury designer shoes and bags, yes you should write ecrater admin and ask if that is the problem and send them an attachment with a scan of your receipts. Don't black out anything but your credit card number.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Apr 02, 2009 3:42 am    Post subject: Reply with quote

Since this same topic is going on in the Suspended Store section
I am locking this one.
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