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chartco



Posts: 69

PostPosted: Fri Dec 04, 2009 7:41 am    Post subject: Reply with quote

I do not think I am making myself clear. Listed below are recent entries that I have made. If you check they are not all on the opening pages. When I made the original entry they were on the pages. All are not there now. Where have they Gone? I realise that there are a lot of entries but why do they no longer appear? They are actually in the system somewhere. Take the stones albums if you search for the rolling stone they are there. If you go to records and on the second page you will find one stones record "Dirty Work", all four of mystones uploads are there. Actually the other three preceded "Dirty Work". This is getting bigger than it deserves but I can't seem to get an answer that applies.
Thanks
C
heavy cream / pd3502
Google Attributes product photos edit product
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aretha's greatest hits / sd8295
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30 live at fillmore west aretha / 7205
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30 young gifted and black aretha / sd7213
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31 with everything I feel in me / aretha / 18116
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1 2 3 4 5 6 7
* Please allow up to 2h for searching and filtering of your newly added/edited items



14 aretha in paris / sd8207
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17 Aretha Franklin - Amazing Grace
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8 who's zoomin' who aretha / 8286
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8 aretha arrives / sd8150
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15 the best of aretha franklin / 81280
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12 aretha 10 years of gold / sd18204
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11 aretha you / sd18151
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10 aretha's gold / sd8227
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8 the rolling stones dirty work / 40250
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10 the rolling stones some girls / 39108
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12 the rolling stones sticky fingers / 59100
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13 the rolling stones exile on main street / 2900
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6 thriller michael jackson / 38112
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5 gregg allman laid back / cp0116
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7 duane & gregg allman / 301
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5 allman joys early allman / dl6005
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5 Allman Brothers Band, The
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6 allman brothers band beginnings /805
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6 whatever happened to the girl that was rosalie sorrels
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6 magic time opa / m9978
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3 jumpin' with jonah / t-1039
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latin escapade george shearing quintet / t 737
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1 2 3 4 5 6 7
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acread
moderator


Posts: 11986

PostPosted: Sat Dec 05, 2009 10:16 am    Post subject: Reply with quote

OK I think I know what is going on with your stuff. But I need to clarify something with eCrater before I post about it.
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chartco



Posts: 69

PostPosted: Sat Dec 05, 2009 11:04 am    Post subject: Reply with quote

I think I figured out what is happening but I don't know if my solution would work. I entered records in a series of the same artist and it seems to accept the first of the series and after a couple of hours something or someone sees the series of entries beginning with the same letters and removes them. All my entries that are single as far as different artists are still there.
What do you think?

C Smile
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acread
moderator


Posts: 11986

PostPosted: Sat Dec 05, 2009 12:28 pm    Post subject: Reply with quote

Nope that is not it.

I will let you know about what the reason is and if there is a solution what to do, after I hear back from eCrater. So be a bit patient please.
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chartco



Posts: 69

PostPosted: Sat Dec 05, 2009 2:05 pm    Post subject: Reply with quote

O.K. Thanks

C Smile
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poopsheet



Posts: 4865

PostPosted: Sun Dec 06, 2009 7:41 am    Post subject: Reply with quote

chartco wrote:
I entered records in a series of the same artist and it seems to accept the first of the series and after a couple of hours something or someone sees the series of entries beginning with the same letters and removes them.


No, if an item is removed then it won't show up anywhere at all in your store or at the main site. The weirdness here is that your items were showing up in search but not on the category page which is highly abnormal.

Looking forward to AC's report.
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acread
moderator


Posts: 11986

PostPosted: Mon Dec 07, 2009 4:53 pm    Post subject: Reply with quote

OK I got my response from eCrater.

Now when I looked at items that were not appearing in the front pages of the category when they were newly listed, they had one main thing in common they had Google Ads (in your store pages).

So I asked eCrater if the products that qualify for Google Ads appearing get sent to the back of the category similar to products with stock images.

I got the answer that eCrater automatically rates products and:

Quote:
The rating can be lowered in the following cases:

- listing in the main categories instead of choosing the most appropriate one (there are some exceptions here)

- using stock photos

- no product photo or photo is too small

- store inactivity for a long period of time


These are pretty much the same reasons the Google Ads appear in your product pages. Read: http://community.ecrater.com/viewtopic.php?t=16812

So fixing those should fix the Google Ads. Hopefully it will also fix the location of your product (it's ranking). In the future pay more attention when listing. Do not list products with too small images (which a lot of your products, the ones that got kicked to the back of the category, had). And maybe select appropriate subcats like jazz, blues etc instead of leaving them in the music, records.
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poopsheet



Posts: 4865

PostPosted: Tue Dec 08, 2009 6:58 am    Post subject: Reply with quote

I wonder if that applies to search filters too? When I was checking on one of Chartco's problem items the other day they weren't showing on the category page when filtered by date either..
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acread
moderator


Posts: 11986

PostPosted: Tue Dec 08, 2009 7:01 am    Post subject: Reply with quote

The rank thing applies to the search as well.

However the date filter should have worked. Confused
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chartco



Posts: 69

PostPosted: Thu Dec 10, 2009 7:32 am    Post subject: Reply with quote

Hi,
I appreciate all the work you have had to do. I did not receive an e-mail as I usually do that you had sent a message and just happened to go to the site. I do not understand about google ads. Are you saying that if I list in sub global main music category that this will be better? I understand the no photo. What do you mean by stock photos? I use photos pretty much from the same place or actually make my own pics which are not as good. Can you be a little more explicit on the pics and google ads?

Thanks
C Confused
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chartco



Posts: 69

PostPosted: Thu Dec 10, 2009 8:18 am    Post subject: Reply with quote

Hi again,

I was searching on my site and found google attributes which I guess i had. I have no idea why. I saw that I could cancel it so I did. Will that be of help. By the way I really do not have any background with computers except by a lot of trial and error as you can probably tell.

Thanks
C Smile
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acread
moderator


Posts: 11986

PostPosted: Thu Dec 10, 2009 8:32 am    Post subject: Reply with quote

chartco wrote:
Hi,
I appreciate all the work you have had to do. I did not receive an e-mail as I usually do that you had sent a message and just happened to go to the site. I do not understand about google ads. Are you saying that if I list in sub global main music category that this will be better? I understand the no photo. What do you mean by stock photos? I use photos pretty much from the same place or actually make my own pics which are not as good. Can you be a little more explicit on the pics and google ads?

Thanks
C Confused

See the image on this product: http://www.ecrater.com/product.php?pid=6280723 (that is a stock image)

See the image on this product: http://www.ecrater.com/product.php?pid=6280686 (it is too small. Smaller that 250x250 pixel in dimensions. The image here is 200x199 pixels)

That is why they both have Google Ads on them. You take your own picture and make sure they are larger that 250 pixel in length and with and upload those instead of the images you have now. That should fix it.

If it does not then select the correct music genre as your Global Subcategory.
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acread
moderator


Posts: 11986

PostPosted: Thu Dec 10, 2009 8:45 am    Post subject: Reply with quote

chartco wrote:
Hi again,

I was searching on my site and found google attributes which I guess i had. I have no idea why. I saw that I could cancel it so I did. Will that be of help. By the way I really do not have any background with computers except by a lot of trial and error as you can probably tell.

Thanks
C Smile

Google Attributes have absolutely nothing to do with what we are discussing on this topic.

If you added them it will help you not hurt you. They are used for Google Product Search (also known as Google Shopping). It helps Google organize info and retreive yours with ease. Your items will be more likely to be found in Google Shopping searches if you have the Google Attributes entered. If you ask before you act it would have saved you time. Don't delete anymore. And add the ones you deleted back.
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chartco



Posts: 69

PostPosted: Thu Dec 10, 2009 9:24 am    Post subject: Reply with quote

Thanks for all your help and advice

C Very Happy
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