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Where did my hits go? - WHY are my HITS all zero ???
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acread
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Posts: 11986

PostPosted: Thu Feb 04, 2010 8:21 pm    Post subject: Reply with quote

TropikalArtz wrote:
I just got a code.
surely I don't put all that code into the Options in my Admin area??

No just the UA # in the code. The UA# also appears in your profile next to website address for the profile when you log in to Google Analytics account.

I already wrote this stuff on this topic once. Please go back a few pages and read it.
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TropikalArtz



Posts: 36

PostPosted: Thu Feb 04, 2010 8:31 pm    Post subject: Reply with quote

I have been reading the thread but it said don't put the code in just the UA#............but it didn't say where one found this UA#.

I see the code and there appears to be something that has in " a number....I take it that is it?????

I was looking for JUST a number because it sounded like it was found by itself as a # somewhere.

We are not all 'up' on computer stuff. Seems its a crime round here to ask something if one doesn't understand something.
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acread
moderator


Posts: 11986

PostPosted: Fri Feb 05, 2010 5:07 am    Post subject: Reply with quote

TropikalArtz wrote:
I have been reading the thread but it said don't put the code in just the UA#............but it didn't say where one found this UA#.

I see the code and there appears to be something that has in " a number....I take it that is it?????

I was looking for JUST a number because it sounded like it was found by itself as a # somewhere.

We are not all 'up' on computer stuff. Seems its a crime round here to ask something if one doesn't understand something.

There is a topic on Google Analytics. This one is actually about hit count.

But just to write it one more time:

1. Log in to your account
2. Click on "Options"
3. Click in the small square in front of Enable Google Analytics to see green checkmark
4. Paste UA# only in the longer rectangular box below that. Do not leave out the letter U and A nor the dashes in between.
5. Click on "update" to save.

Give it 10 minutes then check your Google Analytics account.
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TropikalArtz



Posts: 36

PostPosted: Sat Feb 06, 2010 2:16 am    Post subject: Reply with quote

I read how to put it in the options.
Its just that its not stated outright that there is part of the code that is the UA #
Because the code doesn't have the # so its easy to miss.

I thought I had done it but obviously not.

Says I've had no hits or page views but on the hits on the product list..... have!!

Guess I'll have to start again or forget it.
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acread
moderator


Posts: 11986

PostPosted: Sat Feb 06, 2010 6:48 am    Post subject: Reply with quote

TropikalArtz wrote:
I read how to put it in the options.
Its just that its not stated outright that there is part of the code that is the UA #
Because the code doesn't have the # so its easy to miss.

I thought I had done it but obviously not.

Says I've had no hits or page views but on the hits on the product list..... have!!

Guess I'll have to start again or forget it.

In your Analytics click on "Edit" (at the right side of the profile in the table)
Does it say Receiving Data in front of "Check Status" (right above the table on that page)?


By the way # means number. You are supposed to put the small piece of writing with the letter U and A and the mix of numbers that are specific to your account and two dashes. This is a dash -

Did you do that correctly? Or did you type the letters UA followed by the number symbol #. If you did the later of course your integration with Google Analytics won't work.
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TropikalArtz



Posts: 36

PostPosted: Sat Feb 06, 2010 5:39 pm    Post subject: Reply with quote

In my ecrater/Options I have

Google Analyitics and in the box I have UA-(then 8 numbers)-1

Is that what I should have there?
No#symbol?

No in the Analytics in the Edit it says Tracking Unknown where it says Check status.

If I go to the Check Status it says....
(And I've double checked that the UA is correct)
Waiting for Data
Analytics has been successfully installed and data is being gathered now.

But its all still showing nothing on the report part.
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acread
moderator


Posts: 11986

PostPosted: Sat Feb 06, 2010 7:17 pm    Post subject: Reply with quote

TropikalArtz wrote:
In my ecrater/Options I have

Google Analyitics and in the box I have UA-(then 8 numbers)-1

Is that what I should have there?

Yes that is exactly as it should be.

Quote:
No#symbol?

No, there should not be any # symbol in there at all. As I said I type that as a shorthand to typing number. I guess it serves me right for taking a shortcut once in a while.

Quote:
No in the Analytics in the Edit it says Tracking Unknown where it says Check status.

If I go to the Check Status it says....
(And I've double checked that the UA is correct)
Waiting for Data
Analytics has been successfully installed and data is being gathered now.

But its all still showing nothing on the report part.

Try this: go to your Analytics account click on "edit" then on "Check Status" don't touch anything on the page, just scroll down and click on "save and finish" button. Then about 10 minutes later go back to analytics and see if there is a change in the status from "Tracking Unknown"

When you entered the UA number you did not make a typo or leave out a number or dash or put any extra spaces at the beginning or end. Right? (just checking)


If what I mentioned won't work the next thing to check is how you typed in the website url.
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TropikalArtz



Posts: 36

PostPosted: Sat Feb 06, 2010 7:30 pm    Post subject: Reply with quote

Quote:
Profile Name: www.tropikalartz.ecrater.com/
Website URL: http://www.tropikalartz.ecrater.com/
Web Property ID [?] : UA-REMOVED
Tracking Status: Waiting for Data
Analytics has been successfully installed and data is being gathered now.


But its been doing the Waiting for Data thing for a couple of hours now.

edited by ACRead to remove personal info.

lol I just came to do the same!! Thank You


Last edited by TropikalArtz on Sat Feb 06, 2010 8:13 pm; edited 1 time in total
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acread
moderator


Posts: 11986

PostPosted: Sat Feb 06, 2010 7:51 pm    Post subject: Reply with quote

You typed your store homepage url wrong. The correct form has no www in it. It works other places when you type it with the www, but that is not the correct way. That is what is tripping Google Analytics in figuring out what location they are supposed to be looking. You need to edit that and correct it.

To be clear this is your store homepage url: http://tropikalartz.ecrater.com

not http://www.tropikalartz.ecrater.com


Oh and don't expect to see any reports until after 24 hours has passed. They need to have the data for the day before they can post info from it.
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TropikalArtz



Posts: 36

PostPosted: Sat Feb 06, 2010 8:10 pm    Post subject: Reply with quote

When I go into my Edit on Analyitics.....that is how it says to put it????

Do you mean my profile name in the Analyitics Profile name??
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TropikalArtz



Posts: 36

PostPosted: Sat Feb 06, 2010 8:17 pm    Post subject: Reply with quote

Quote:
Profile Name:
Website URL: (e.g. http://www.mysite.com/)
Default page [?] : (e.g. index.html)
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acread
moderator


Posts: 11986

PostPosted: Sat Feb 06, 2010 8:18 pm    Post subject: Reply with quote

TropikalArtz wrote:
When I go into my Edit on Analyitics.....that is how it says to put it????

Do you mean my profile name in the Analyitics Profile name??

Do this:
1. Open Analytics account
2. Click on "edit" on the right side of the table on the same row as your eCrater profile.
3. Click on the "edit" right below the Check Status link. That allows you to edit profile info
4. you can leave the profile name as you like
5. you change whatever it is in the box next to "Website URL:" to the following: tropikalartz.ecrater.com
6. go down the page and click on "save changes button"
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TropikalArtz



Posts: 36

PostPosted: Sat Feb 06, 2010 8:25 pm    Post subject: Reply with quote

Ok well I took the gamble and changed the profile name to just the http and Woohoo.......I got stats on my Analyitics page.

Now I just got to learn how to 'read' them lol

Thank You soooo much.

So just for the record....the Profile name is http
the Website is http + the www.

Very Happy
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acread
moderator


Posts: 11986

PostPosted: Sat Feb 06, 2010 8:28 pm    Post subject: Reply with quote

There is no www in the URL.

The profile name is just a name so you can name it tomato for all it cares. The website url needs to be typed in correctly, which does not have the www in it.
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poopsheet



Posts: 4865

PostPosted: Sun Feb 07, 2010 2:44 pm    Post subject: Reply with quote

The www should be okay though. For example, http://www.acread.ecrater.com still goes where it's supposed to go.
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