How to Avoid Non-Payers?

[TreasureSeekersCove]

I had a cookbook ordered on 2/2. I sent invoices immediately.
No response from buyer. Sent another invoice. No response.
I did this for 3 weeks. Never a response.

Then 2 days ago I sent an email asking for a reply as to their intentions on finalizing this transaction.

FINALLY got an email back.........I've decided not to purchase this.

HOW can we avoid this in the future since the buyers don't have anything to worry about when they order and then don't purchase. There are no repercussions for non-payers.

Any suggestons, comments will be greatly appreciated as to how to avoid this in the future.

Thanks,
covey

[zickit]

There is nothing you can do.

#1 don't wait 3 weeks - that's too long.
Send 1 invoice
Have clear terms that state when money orders and cashier checks are due. Currently you terms have nothing about when payment is due.

If they selected PayPal as the payment option basically an immediate payment should be made
if not
send an invoice
then the request for money will show on your pp account for the next 7 days
in 2-3 days send a reminder
then on the 7th day send a reminder
then put the item back in stock

If they selected MO or Cashier's Check as payment option
I can see waiting up to 10 days
But I would never wait any longer then that.

Nothing you can do about buyers that change their mind. Better they don't pay then turn around and do a chargeback!


One thing to look at is the fact that your listings are confusing the buyer.
This is a store not an auction site. When your listings say things like

[JewelryDesignsByCher]