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Solutions to Common Questions - PAYPAL

 
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ljstores



Posts: 984

PostPosted: Sat Jan 13, 2007 3:01 pm    Post subject: Solutions to Common Questions - PAYPAL Reply with quote

This thread is a base for solutions to common questions associated with PAYPAL
It will take a while for the development of this thread, so if you see a good thread with a good solution to a problem that I have missed, or any past threads that relate to PAYPAL then please message me with the URL.
We will also be developing similar threads for all other areas of selling on Ecrater.
Hope this helps us all!
Happy ecratering!


Last edited by ljstores on Thu Jan 18, 2007 5:08 pm; edited 1 time in total
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ljstores



Posts: 984

PostPosted: Sat Jan 13, 2007 3:05 pm    Post subject: DO CUSTOMERS HAVE TO SIGN UP TO USE PAYPAL? Reply with quote

DO CUSTOMERS HAVE TO SIGN UP TO USE PAYPAL?


It does not matter what type of PayPal BUSINESS ACCOUNT you have, a buyer never has to sign up to pay you.

http://www.paypal.com/cgi-bin/webscr?cmd=_help-ext&eloc=3808&loc=3802&unique_id=62053&source_page=_home&flow=


Last edited by ljstores on Mon Jan 22, 2007 1:41 pm; edited 1 time in total
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ljstores



Posts: 984

PostPosted: Thu Jan 18, 2007 5:06 pm    Post subject: MY SHIPPING IS SET BUT PAYPAL ADDS EXTRA CHARGES - WHY? Reply with quote

MY SHIPPING IS SET BUT PAYPAL ADDS EXTRA CHARGES- WHY?

Log into your Paypal account and make sure the override check box is checked in your Profile. If omitted, and your Profile-based shipping is enabled, your customer will be charged the amount or percentage defined in your profile.
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ljstores



Posts: 984

PostPosted: Mon Jan 22, 2007 1:39 pm    Post subject: POSSIBLE CAUSES FOR PROBLEMS WITH PAYPAL PAYMENTS Reply with quote

POSSIBLE CAUSES FOR PROBLEMS WITH PAYPAL PAYMENTS

"Buyers with problem credit cards.
Many credit cards and debit cards expire on the 1st and 12th month of the year. People forget to change their expiration date in PayPal when they get a new card.
The problem arises when new cards and old expiration dates are used in PayPal.
Make sure your PayPal settings will allow all forms of credit cards that PayPal offers."

"If you use Domain Masking it can interfere with the paypal payments process."
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zickit



Posts: 21857

PostPosted: Fri Feb 23, 2007 3:57 pm    Post subject: Reply with quote

If you have a problem with people trying to pay via paypal when they ordered more than 1 item

CHECK PayPal
In paypal profile ...in payment receiving... if you block accidental payments ... multiple payments for orders with identical Invoice ID's
the payment will not work.
Single orders go thru just fine but multiple items will not
So make sure your PayPal payment received profile is correctly set up.
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ljstores



Posts: 984

PostPosted: Thu Mar 01, 2007 8:10 am    Post subject: NEED FREE SSL IMAGE HOSTING FOR USE WITH PAYPAL? Reply with quote

NEED FREE SSL IMAGE HOSTING FOR USE WITH PAYPAL?

http://www.sslpic.com/
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zickit



Posts: 21857

PostPosted: Tue Mar 11, 2008 1:49 pm    Post subject: Reply with quote

Masking does NOT work fine and it not reccommend.

First of all when you mask the url a shopper can not bookmark a specific item.

Second it does not work with PayPal.

This is what I get doing a test on a MASKED url


This is what I shoudl get -


the needed info is not there when a url is masked.
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zickit



Posts: 21857

PostPosted: Fri Mar 14, 2008 6:46 pm    Post subject: Reply with quote

Buyers DO NOT HAVE to register with PayPal to use PayPal to process their credit card payment. Therefore the address may not be confirmed.

here is the screen a buyer sees when purchasing from a seller on ecrater that accepts credit cards through PayPal



SEE the section on the left that I have bordered in red that says --
Don't have a PayPal account

IF the shopper clicks there they get this screen



and can then enter their info to have their payment processed without ever registering to use PayPal.

THINK of PP as your merchant account and don't think of it as having anything to do with ebay because in this case it don't.
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acread
moderator


Posts: 11986

PostPosted: Fri Dec 18, 2009 8:56 am    Post subject: Reply with quote

SHOULD I TEST IF MY PAYPAL SET UP IS DONE PROPERLY BY BUYING AN ITEM IN MY STORE AND PAYING MYSELF WITH IT?


NO. Do NOT ever COMPLETE A PAYMENT TO YOURSELF at PayPal. That will get your PayPal account suspended if and when PayPal sees it.

Paying oneself with electronic payment methods is a money laundering method, hence the electronic payment companies (like Google Checkout and PayPal) take it very seriously and will not tolerate it. Do not chance your account.

You can make a partial purchse in your store. That is only go in as far as to login to your PayPal account in the purchase process. But never ever OK the payment.
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