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Abetterstore



Posts: 1

PostPosted: Mon Apr 12, 2010 1:58 pm    Post subject: Need help Reply with quote

I paid for a GPS from this seller it has ben three week and i have not recived the GPS i tried to contack the seller three times and i get no response from them and i do not see there acount on ecrafer no more i am getting worried that i am not gettting the gps . can you tell me how to get my money back Please . thank you

David

Order #95***5

From: noreply@ecrater.com
Sent: Mon 3/22/10 1:38 PM
To: REMOVED

Order No: 95***5Order Date: 2010-03-22/12:38:33 Ship to:David M. REMOVED

Seller: navigationsystemGarmin

GPSMAP 640 Marine Car GPS Navigation System: 1 x 237.00 = 237.00Sales Tax: 0.00Shipping: 0.00 (Regular US-Mainland)Total: 237.00Payment method: PaypalPayment details: REMOVED Pay now: httpsREMOVED


edited by ACRead to remove personal and sensitive information.
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acread
moderator


Posts: 11986

PostPosted: Mon Apr 12, 2010 2:29 pm    Post subject: Reply with quote

The store is suspended.

You need to file a complaint with PayPal or Google Checkout (whichever you used to pay). Or do a charge back from your bank account if you used a credit card to pay for it.

If you used money order or check, I don't think there is a way to get your money back unless you know their name and address and you file a law suit.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Apr 12, 2010 6:18 pm    Post subject: Reply with quote

go to www.ecrater.com and click on contact in the lower right corner. Be sure to include all the details... order number etc.
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maggiethehousecat



Posts: 2401

PostPosted: Tue Apr 13, 2010 12:15 am    Post subject: Reply with quote

Looks like OP used PayPal therefore should take it up with PayPal customer service. If a credit card was used to make the PayPal purchase, you should contact your credit card company and do a charge back.

Contacting ecrater will alert them that the seller is a crook but it won't get your money back.
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