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Hi, my stores are suspended after 2 months?

 
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juicyblingz



Posts: 2

PostPosted: Fri Apr 30, 2010 2:34 pm    Post subject: Hi, my stores are suspended after 2 months? Reply with quote

When I check my google status, it shows:

Account status: Active

Feed's last updated: April 30, 2010 07:00:41

Feed's processing status: internal_error

Items processed: 0

Items inserted: 0

Errors:

# of errors Problem
1 Item is not valid
1 Item is not valid
1 Item is not valid


I could like to know what is going on with my store? Why am I suspended? I have been selling the samething for over 4 months and what is the matter now? Please let me know. Thanks
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thelivesandlovesofmaggiethecat



Posts: 9860

PostPosted: Fri Apr 30, 2010 3:06 pm    Post subject: Re: Hi, my stores are suspended after 2 months? Reply with quote

juicyblingz wrote:
When I check my google status, it shows:

Account status: Active

Feed's last updated: April 30, 2010 07:00:41

Feed's processing status: internal_error

Items processed: 0

Items inserted: 0

Errors:

# of errors Problem
1 Item is not valid
1 Item is not valid
1 Item is not valid


I could like to know what is going on with my store? Why am I suspended? I have been selling the samething for over 4 months and what is the matter now? Please let me know. Thanks


The stuff I put in red has nothing to do with your suspension or why. It shows that no items were inserted because your store is suspended but it could just as easily show half of them or most of them inserted on Google.

Your suspension comes because you did something that was against ecrater rules and terms. The reason you didn't get suspended before is because it took this long for your errors to be detected.

My guess is that you are using logos like Chanel and Here Kitty without permission. These are copyrighted and you can't just make things with their images on them and sell them. That is my guess but I can only see your home page.
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kjscreations



Posts: 1726

PostPosted: Fri Apr 30, 2010 8:46 pm    Post subject: Reply with quote

Oh yea.... if you are making these or buying them from a supplier... they are copyrighted & not allowed if you don't have permission from the copyright owner. You can do your own designs... just not other's.
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juicyblingz



Posts: 2

PostPosted: Sat May 01, 2010 10:09 am    Post subject: Reply with quote

i dun think its the hello kitty problems because when u search here or u search on ebay, etc, its always hello kitty n cc logo or other stuff.......
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SheilaDeesPostcards



Posts: 4106

PostPosted: Sat May 01, 2010 12:13 pm    Post subject: Reply with quote

The terms of service state you can not post "Copyrighted Materials (images & texts)". Maybe this was the reason since most of your photos have a different name on them.
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thelivesandlovesofmaggiethecat



Posts: 9860

PostPosted: Sat May 01, 2010 1:00 pm    Post subject: Reply with quote

If you make something and put the Hello Kitty or CC or LV or any other famous logo on it and list it for sale, that is copyright infringement. Those companies do not want people putting their symbols on items the companies do not make.

If you see other items that are using these logos on ecrater you can report them directly to ecrater as someone evidently reported you. Stores do not have to be reviewed before opening on ecrater. Therefore a store could be here a few months before getting reported.
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