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Cosmetic store suspended...not sure why...please help!

 
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luxurycosmetics



Posts: 3

PostPosted: Tue May 18, 2010 5:06 am    Post subject: Cosmetic store suspended...not sure why...please help! Reply with quote

My store has been suspended and after reading posts I sent e-mail to ecrater with proof of authenticity. All product photos are my own and all items authentic. Could there be another reason? Please help. My store is luxurycosmetics.ecrater.com.

Thanks!
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bigtallmensclothing
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Posts: 21854

PostPosted: Tue May 18, 2010 11:52 am    Post subject: Reply with quote

I'm guessing it's the MAC products in yoru store. IF you sent in the receipts and they are from legit stores or disturbutors ... not from China I GUESSING things will be re-instated
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luxurycosmetics



Posts: 3

PostPosted: Wed May 19, 2010 7:02 pm    Post subject: Reply with quote

You were right bigtallmensclothing. I received a response today, which stated "Your account is suspended for selling suspected counterfeit designer, brand name, or copyrighted products. If the products are believed to be authentic please send us scanned receipts from reputable sources for verification. Please send scanned receipts that show the purchase of a sampling of the items in the store."

I sent copies of receipts to verify authenticity and hopefully my store will be re-instated soon.

Thank you!
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luxurycosmetics



Posts: 3

PostPosted: Thu May 20, 2010 12:00 pm    Post subject: Reply with quote

My store was re-instated today. Thanks! I suppose ecrater is cracking down sellers with counterfeit products. Thanks again!
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