Sold items still show in store

[my3closets]

So I just opened a ecrater store listed a few items in there and I sold 1 item tonight a baby monitor it was paid for by seller using paypal.. I also got the notification. So I logged in and started to skimm the views and as i was doing that i seen the monitor still listed as it never sold. I logged out thinking maybe its just on my admin end so i logged it using the site url and yep still there for buyers to see
I put that I only had 1 avaliable so why didnt it get removed?


I logged back in and went to the sold area part to see buyer info and all the info was there but when i clicked it to see a picture it said link unavalibale? but i think that has to do with me deleteingh the extra baby monitor that was listed in the store so no one else can buy it when i only had one product.

Now this is going to be a problem for me if I cant see the pics of what I sold cause I am selling my kids used clothing and with haveing 5 of practially the same items is going to be confusing... exp 5 shirts brand cheerokee main color white some maybe w/a small pic or either long or short sleeeve know what i mean? and if the item stays in store after its sold is really going to be a problem espically if says 2 people buy it

[wtcollectibles]

Do you have inventory control turned on? Look in your Admin section > Options > is there a checkmark in Enable Inventory Control? This is the feature that automatically hides sold items after they are bought.

It is not 100% perfect; it does not remove items paid by money order or other methods besides PP and Google. There is a slight delay (I think 15 minutes or so) during which the item still shows up after it is bought; a few sellers have actually had another buyer "buy" a sold item during that 15 minutes. (It has never happened to me although I'd love to have that much traffic!! )

So depending on your situation, you'll need to decide why the item did not hide--inventory control not turned on, item not paid instantly and electronically, etc.

[MoonwishesStore]

If you see the sold item in your listings, it should be grayed out also until you delete it.

As to how you will know what sold for future items, You need to be sure each listing title is unique and tells enough that you don't have to depend on a picture to know what sold. Such as: used white shirt short sleeves size 5 button front Kmart brand, etc.

[my3closets]

Thank you and no I didnt have inventory control enabled, I didnt even know of that button... lol
I usally list on ebay but with all the fees and such i was making nothing so I figured maybe i can try ecrater and see how it works for me

[my3closets]

[treasuresofthepast]

I realize this doesn't have anything to do with your OP but while browsing your store, I noticed many of your items are used as indicated in your listings' descriptions but listed as brand new. Did you forget to check the "Used products" box while listing stuff? If the box is left unchecked, the system will list the item as "brand new" as default.

[viewfinders]

I have a lot of items in stores that are hard to describe differently enough to avoid confusion. Therefore I started my own numbering system. At the end of each title is a number and store code. Viewfinders began 1000vf. Maggie the house cat started hc1000 and so on. That way I immediately know which store they came from and which shelf or bin to look it.

Where you have piles of baby clothing or doilies, a small spot of masking tape with the inventory number on it will not harm the item, is easy to remove before mailing and will save you hours of frustration in locating and second guessing yourself.

[SheilaDeesPostcards]

[neweratradingpost]

3closets,

About being able to distinguish which item was sold: I use a numbering system also. You could have, for example, dresses starting at #1001, shirts at #2001, whatever at #3001, and so on. Then put them away numerically too, and they'll be super easy to find and pull for shipping.

All the best, Jeannie