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Problem with UK orders

 
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Jewellery-India



Posts: 72

PostPosted: Thu Nov 11, 2010 6:26 am    Post subject: Problem with UK orders Reply with quote

I have enabled my store for UK and I received a payment in my PayPal account for two orders in British Pounds.

But this order paid via PayPal is not being marked as paid(green right sign) or eligible for feedback or being added to my sales count or automatically reducing or hiding the available inventory count.
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wtcollectibles



Posts: 2728

PostPosted: Thu Nov 11, 2010 6:53 am    Post subject: Reply with quote

I've only had 1 UK order so far, but I found the same to be true. I'm sort of anal and I always check to make sure the item was hidden by inventory control, even US orders. But this one I had to hide myself and that could be a problem for those who depend on the inventory control to take care of things.

Hope this can be looked at!
Becky
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MoonwishesStore
moderator


Posts: 17041

PostPosted: Thu Nov 11, 2010 9:20 am    Post subject: Reply with quote

Yes all those things don't happen as usual with the UK orders. I didn't realize it last weekend when I got my first ones, but now I know I have to go hide whatever is sold until I can process the whole order.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Nov 11, 2010 12:10 pm    Post subject: Reply with quote

please contact ecrater or at least post in http://community.ecrater.com/viewtopic.php?t=25865
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MoonwishesStore
moderator


Posts: 17041

PostPosted: Thu Nov 11, 2010 5:08 pm    Post subject: Reply with quote

this has been reported and ecrater says they have fixed it today. The green check mark should show after the sale.
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