eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

My store has been suspended,how can i contact the Ecrater?

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Suspended Stores
View previous topic :: View next topic  
Author Message
craftworld



Posts: 12

PostPosted: Tue Nov 16, 2010 2:04 am    Post subject: My store has been suspended,how can i contact the Ecrater? Reply with quote

My store suspended for i used the West Union payment ,and i changed the payment now, how can i contact the Ecrater's staff to remove the suspend?
Thanks.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
thelivesandlovesofmaggiethecat



Posts: 9741

PostPosted: Tue Nov 16, 2010 2:41 am    Post subject: Reply with quote

Use the contact link at the bottom of the ecrater home page.

Please bear in mind that you are in Asia and most people who post on this forum are in North America. If you get no response right away, allow for the difference in time zones. You will get answers in due time.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
craftworld



Posts: 12

PostPosted: Tue Nov 16, 2010 6:38 am    Post subject: Reply with quote

thelivesandlovesofmaggiethecat wrote:
Use the contact link at the bottom of the ecrater home page.

Please bear in mind that you are in Asia and most people who post on this forum are in North America. If you get no response right away, allow for the difference in time zones. You will get answers in due time.


OK,thank you,i will have a try.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
AmericanEdge



Posts: 976

PostPosted: Tue Nov 16, 2010 9:19 am    Post subject: Re: My store has been suspended,how can i contact the Ecrate Reply with quote

craftworld wrote:
My store suspended for i used the West Union payment ,and i changed the payment now, how can i contact the Ecrater's staff to remove the suspend?
Thanks.

Your "Terms" page at the time of this post still states,

Quote:
FREE Shipping to US Mainland, Alaska, Hawaii and Canada,the payment of West Union accepted.


Until all reference to Western Union payment is removed, your store will remain suspended. This would include any mention of this type of payment on individual product pages, which we cannot see.

Other problems may also be an issue that we in the Community can't identify.

eCrater does not notify store owners when stores are suspended for violations of their terms.
They feel that it is up to the store owner to:

1. Identify the problem
2. Correct it
3. Contact eCrater when the problem has been fixed.

You may read the eCrater Terms at: http://www.ecrater.com/terms.php

You can contact eCrater at: http://www.ecrater.com/contact.php
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Suspended Stores
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum