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msinfobooks
Posts: 150
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Posted: Wed Feb 16, 2011 12:24 pm Post subject: zoom photo feature appears for some listings but not all |
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I just noticed that lots of my listings do not show the zoom feature. I have checked and the size that is being displayed when the photo is clicked on is smaller than the original I uploaded. Consequently the photos are really too small to appropriately show the items. My store is msinfobooks.ecrater.com and I noticed this in lots of the older trade catalog listings. Any ideas anyone? |
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TyreeTrading
Posts: 1608
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Posted: Wed Feb 16, 2011 2:52 pm Post subject: |
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Could you provide the links to the specific items that don't have the zoom?
I just picked 4 randomly and they all had the zoom. |
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msinfobooks
Posts: 150
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zickit
Posts: 21857
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Posted: Wed Feb 16, 2011 10:48 pm Post subject: |
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First image you uploaded is too small ... it's the same size when you enlarge it = nothing to enlarge
click the rest of the images and they enlarge
did you try it?
see ... this is the SECOND image from the product listing
this one is after you click and enlarge it
BUT your FIRST image is
and it don't show the enlarge feature because it's the size you uploaded.
This is what you get if you click on the image to enlarge it
eCrater will NOT make your image bigger then what you upload. |
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msinfobooks
Posts: 150
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Posted: Thu Feb 17, 2011 8:08 am Post subject: |
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So actually the zoom feature is working it just isn't shown below the photos as an option? |
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msinfobooks
Posts: 150
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Posted: Thu Feb 17, 2011 8:36 am Post subject: |
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It would seem that all the photos for an item must be above a certain size in order to have zoom listed - if even one is smaller then they will still enlarge but the zoom option is not viewable on the page. What is the photo size threshhold at which zoom will be added? |
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msinfobooks
Posts: 150
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Posted: Thu Feb 17, 2011 11:35 am Post subject: |
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My last posting appears to be in error - I have tested more of my listings and some with a small photo still show the zoom option. Why is it missing from so many of my listings? |
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zickit
Posts: 21857
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Posted: Thu Feb 17, 2011 1:16 pm Post subject: |
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The FIRST image needs to be large enough to make a difference that will tragger the zzom icon to appear. I'm guessing that's what you mean the icon isn't showing. Becayuse if you click the image ... the feature works.
Give me a link to one you think that don't apply to. |
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msinfobooks
Posts: 150
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Posted: Thu Feb 17, 2011 1:33 pm Post subject: |
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How large does the first image have to be in order to have the zoom option shown on the page? |
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zickit
Posts: 21857
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Posted: Thu Feb 17, 2011 4:28 pm Post subject: |
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I guessing but I would say at least 401 pixels one sized |
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msinfobooks
Posts: 150
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Posted: Sat Feb 19, 2011 11:01 am Post subject: |
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One of mine without the zoom measured 416 in height - it would be really helpful to anyone creating a store to know exactly what it should be so they don't have to waste hours redoing all the listings. Is it possible to find out what the exact size requirement is? I would certainly appreciate it. Thanks for helping me. |
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zickit
Posts: 21857
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Posted: Sat Feb 19, 2011 4:53 pm Post subject: |
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Quote: | it would be really helpful to anyone creating a store to know exactly what it should be |
Well play with it and then let us all know.
I'd love to see a link to the one that has a default image of 416 that don't show the zoom. |
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ZanesPlace
Posts: 280
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Posted: Tue Jun 28, 2011 10:14 am Post subject: |
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I have had images that were regular size, same as the others, which enlarged and were fine then suddenly they went to small and if you click to enlarge they are just tiny photos in a big white screen. It happens periodically and I have no explanation why. It is such a pain to retrieve the items from storage to retake the photos but if anyone knows a trick to get them back. I tried reloading them but it didn't help. |
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MoonwishesStore moderator
Posts: 17389
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Posted: Tue Jun 28, 2011 12:16 pm Post subject: |
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How about keeping a file of your photos in your computer so when you need it again you have it. Of course you want to back up the computer file, but having your only pictures on a webstore that you don't control is asking for trouble. |
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ZanesPlace
Posts: 280
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Posted: Tue Jun 28, 2011 12:31 pm Post subject: |
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Hi...I do have them on my computer but when I reload them to the listing I have the same problem. It appears to be something within those particular listings for some reason. They come up fine if I test them elsewhere. |
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