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Store suspended?

 
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cherryflavour



Posts: 3

PostPosted: Mon Jul 04, 2011 3:14 pm    Post subject: Store suspended? Reply with quote

Hello,

Is my store suspended?

I can still log in and see all my products from there.

Or is it an eCrater glitch?

Thanks!
CF.
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cosmicray



Posts: 6682

PostPosted: Mon Jul 04, 2011 3:33 pm    Post subject: Reply with quote

Yes, your store is suspended.

We are sellers, like you, and have no specific information about why your store was suspended. Looking at the random products being displayed, it may have something to do with using images which require a license. You should contact eCrater and ask them what you need to do to get the store reinstated.

Use the Contact link at the bottom of the eCrater home page.
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lastade-designs



Posts: 2099

PostPosted: Mon Jul 04, 2011 3:35 pm    Post subject: Reply with quote

Yes, you are suspended. Possibly because you have designer names on your t-shirts. Can't really tell because I can't see what your items were.You might want to read the terms of Ecrater.
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cherryflavour



Posts: 3

PostPosted: Mon Jul 04, 2011 3:40 pm    Post subject: Reply with quote

Thanks for your responses guys.

I had my store for several months running smoothly and used to have a good sales average. I don't know what could have triggered the suspension because nothing has changed in my behaviour since I began.

I am too tired to find a clue about what could have happened.

I will miss eCrater.

Take care you all!
CF.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Mon Jul 04, 2011 5:29 pm    Post subject: Reply with quote

cherryflavour wrote:
Thanks for your responses guys.

I had my store for several months running smoothly and used to have a good sales average. I don't know what could have triggered the suspension because nothing has changed in my behaviour since I began.

I am too tired to find a clue about what could have happened.

I will miss eCrater.

Take care you all!
CF.

then close your store
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cherryflavour



Posts: 3

PostPosted: Mon Jul 04, 2011 5:40 pm    Post subject: Reply with quote

No, I won't.

I meant that I am too tired to find out what has happened, but not to sell. I was very satisfied and happy with my performance on eCrater.

Hopefully one day the store will get reinstated.

Thanks.
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MaggietheCatsMeows



Posts: 2799

PostPosted: Mon Jul 04, 2011 7:30 pm    Post subject: Reply with quote

Cherryflavor, suspended stores never get reinstated until what is wrong is fixed. I have no idea what is wrong with your store but if, when you regain your strength, you go over the terms and conditions and still don't see the issue, you may contact eCRATER for advice.

If you aren't breaking any of the terms, check to see if you have bad feedback or have had complaints.
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