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is that the reason about suspend the store?

 
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bedding



Posts: 19

PostPosted: Sat Nov 12, 2011 9:31 pm    Post subject: is that the reason about suspend the store? Reply with quote

today, i found, my store has been suspended.
i don't know why.
due to somes listing, i said, due to hot sale or others reason, maybe the item is not stock. if that, we will refund payment to the buyer.
so this is reason, right?
due to more items, we can't promise all items are available.
waiting for helpful.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Sat Nov 12, 2011 9:44 pm    Post subject: Reply with quote

If you have a product listed in your store on this site ... you must have that product in stock.
If you don't have it in stock. HIDE the listing.

We can ONLY GUESS as to why you are suspended.
Are you selling licensed products? or copies or fakes?
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bedding



Posts: 19

PostPosted: Sat Nov 12, 2011 10:13 pm    Post subject: Reply with quote

oh, we are manufactorer, and we always do some wholesale. so somes are not stock. but almost are available. we just explain to our buyer.
and now if we can't sell not stock item, we have hidden and delete the not stock listing.
so can we revicew our stock again?
and all product are regular, not copies and fakes.
they are bedding sets. no others.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Sat Nov 12, 2011 10:21 pm    Post subject: Reply with quote

if you think your store is now within the terms of this site
then you need to contact the site explain what you corrected
and request to be re-instated.
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bedding



Posts: 19

PostPosted: Sat Nov 12, 2011 11:10 pm    Post subject: Reply with quote

thanks.
i think first, i should contact witm to confirm the reason.
and will explain for them to request review.
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maggiethehousecat



Posts: 2398

PostPosted: Sun Nov 13, 2011 1:12 am    Post subject: Reply with quote

Are you printing any licensed graphics? If so and are not a licensee of said company owning the graphic, you can be suspended.
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MoonwishesStore



Posts: 15667

PostPosted: Sun Nov 13, 2011 8:10 am    Post subject: Reply with quote

Quote:
Serious Buyer Only! Please refer clearly for our terms before your bidding, If payment is not received after 7 days from the end of auction, we will cancel this order


Please remember that ecrater is not an auction. Customers are not bidding.

All items have to be available. Telling a customer that an item is out of stock makes them unhappy with both you and with all the ecrater stores.

You may also need to fix your welcome page as there is too much text and it isn't all showing. You may also want to get some help from a natural English speaker to smooth out your writing as at many times it doesn't make sense at all.

I realize that none of this has anything to do with being suspended (other than the out of stock comment), but a nicely set up store will get more business if and when you can sell here again.
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