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bedding
Posts: 19
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Posted: Sat Nov 12, 2011 9:31 pm Post subject: is that the reason about suspend the store? |
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today, i found, my store has been suspended.
i don't know why.
due to somes listing, i said, due to hot sale or others reason, maybe the item is not stock. if that, we will refund payment to the buyer.
so this is reason, right?
due to more items, we can't promise all items are available.
waiting for helpful. |
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zickit
Posts: 21857
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Posted: Sat Nov 12, 2011 9:44 pm Post subject: |
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If you have a product listed in your store on this site ... you must have that product in stock.
If you don't have it in stock. HIDE the listing.
We can ONLY GUESS as to why you are suspended.
Are you selling licensed products? or copies or fakes? |
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bedding
Posts: 19
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Posted: Sat Nov 12, 2011 10:13 pm Post subject: |
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oh, we are manufactorer, and we always do some wholesale. so somes are not stock. but almost are available. we just explain to our buyer.
and now if we can't sell not stock item, we have hidden and delete the not stock listing.
so can we revicew our stock again?
and all product are regular, not copies and fakes.
they are bedding sets. no others. |
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zickit
Posts: 21857
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Posted: Sat Nov 12, 2011 10:21 pm Post subject: |
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if you think your store is now within the terms of this site
then you need to contact the site explain what you corrected
and request to be re-instated. |
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bedding
Posts: 19
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Posted: Sat Nov 12, 2011 11:10 pm Post subject: |
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thanks.
i think first, i should contact witm to confirm the reason.
and will explain for them to request review. |
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maggiethehousecat
Posts: 2457
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Posted: Sun Nov 13, 2011 1:12 am Post subject: |
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Are you printing any licensed graphics? If so and are not a licensee of said company owning the graphic, you can be suspended. |
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MoonwishesStore moderator
Posts: 17389
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Posted: Sun Nov 13, 2011 8:10 am Post subject: |
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Quote: | Serious Buyer Only! Please refer clearly for our terms before your bidding, If payment is not received after 7 days from the end of auction, we will cancel this order |
Please remember that ecrater is not an auction. Customers are not bidding.
All items have to be available. Telling a customer that an item is out of stock makes them unhappy with both you and with all the ecrater stores.
You may also need to fix your welcome page as there is too much text and it isn't all showing. You may also want to get some help from a natural English speaker to smooth out your writing as at many times it doesn't make sense at all.
I realize that none of this has anything to do with being suspended (other than the out of stock comment), but a nicely set up store will get more business if and when you can sell here again. |
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