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Help , How to know my store is supended or not ?

 
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saveyourmoney



Posts: 3

PostPosted: Thu Nov 24, 2011 8:40 pm    Post subject: Help , How to know my store is supended or not ? Reply with quote

It seems we will not receive any notify if our store was suspended .

My store http://saveyourmoney.ecrater.com/ . When i click the product . it shows " no such product " . do this mean it was suspended ? But why suspend my store ? Any help would be appreciated .
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Nov 24, 2011 10:50 pm    Post subject: Reply with quote

Quote:
When i click the product . it shows " no such product " . do this mean it was suspended ?

Yes, you are suspended.

Please read the terms of this site to figure out why you are suspended.
We are all sellers just like you but we can't see your items so can't even really guess what the problem is but must be something that you are doing against the terms of the site.
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saveyourmoney



Posts: 3

PostPosted: Thu Nov 24, 2011 11:01 pm    Post subject: Reply with quote

bigtallmensclothing wrote:
Quote:
When i click the product . it shows " no such product " . do this mean it was suspended ?

Yes, you are suspended.

Please read the terms of this site to figure out why you are suspended.
We are all sellers just like you but we can't see your items so can't even really guess what the problem is but must be something that you are doing against the terms of the site.


My products is p90x and mukluks snow boots . are they against the terms ?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Nov 24, 2011 11:03 pm    Post subject: Reply with quote

I'm guessing you are require to send in your receipts
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saveyourmoney



Posts: 3

PostPosted: Thu Nov 24, 2011 11:06 pm    Post subject: Reply with quote

bigtallmensclothing wrote:
I'm guessing you are require to send in your receipts


send in my receipts ? what is the meaning ?
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Nov 24, 2011 11:17 pm    Post subject: Reply with quote

you don't have to quote me everytime you reply.

Sometimes it's required. but like I said, I'm GUESSING. Could be your descriptions, could be anything.
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thelivesandlovesofmaggiethecat



Posts: 9749

PostPosted: Thu Nov 24, 2011 11:41 pm    Post subject: Reply with quote

On your home page you say don't buy the expensive ones. That implies that you are selling cheap knock-offs. If so that is not allowed on eCRATER. If your items are authentic you must submit receipts that prove their authenticity. Also that you have permission to use company photos.
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MoonwishesStore



Posts: 15708

PostPosted: Fri Nov 25, 2011 8:56 am    Post subject: Reply with quote

Quote:
send in my receipts ?


Not sure where you are located that you don't understand that, but it means you need receipts or paperwork showing that you have legally purchased these items and that you have the authority for resale of them.

Since you only have one item currently in your store and we can't actually see the listing, we don't have any idea why you are suspended.

You might be interested to know that anyone in the United States is allowed to purchase your items, not just those that follow the 'terms' on your terms page. Many people put up all this legal nonsense and it doesn't mean a thing. You have to have all items available to all 50 states and as long as people are willing to pay, they can buy it. They dont need to agree to your terms for using 'your' site as it really isn't 'your' site, it is ecrater's and buyers only have to go by ecraters rules and that is you can buy anything you can afford!
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cellularcorner



Posts: 1

PostPosted: Wed Jan 11, 2012 11:03 am    Post subject: Not sure if and why I was suspended... Reply with quote

Every time I click on a product I get, "no such product"

How do I go about fixing this and who do I contact?
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FoxAndFish



Posts: 1506

PostPosted: Wed Jan 11, 2012 11:30 am    Post subject: Re: Not sure if and why I was suspended... Reply with quote

cellularcorner wrote:
Every time I click on a product I get, "no such product"

B/c the store is suspended.

cellularcorner wrote:
How do I go about fixing this and who do I contact?

Good place to start is with the sticky file at the top of this forum that says "Please read this topic first!"
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MoonwishesStore



Posts: 15708

PostPosted: Wed Jan 11, 2012 2:55 pm    Post subject: Reply with quote

Cellularcorner: to clarify, YOUR store is also suspended.
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maggiethehousecat



Posts: 2398

PostPosted: Wed Jan 11, 2012 3:02 pm    Post subject: Reply with quote

Re Save your money's OP about her store suspension. That was over 6 weeks ago and she still hasn't taken care of it. I would rate that as an abandoned store.
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