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Inventory Control not working

 
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WellspringChakra



Posts: 203

PostPosted: Thu Jan 26, 2012 3:12 pm    Post subject: Inventory Control not working Reply with quote

FYI: I have an item (only one) which sold at 2am and again at 1pm today (what are the odds?)

Inventory control was checked (on) and the quantity was set to one (I had to hide the item because it still showed it was available). Pretty much every item is OOAK in this shop, so they're all set to one.

Truly wish I HAD bought more of 'em!
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Thu Jan 26, 2012 5:51 pm    Post subject: Reply with quote

did the 2am buyer pay for it instantly?

How did they pay you?
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WellspringChakra



Posts: 203

PostPosted: Thu Jan 26, 2012 11:41 pm    Post subject: Reply with quote

Yes, the PayPal invoice shows 2:12am. The other purchaser also used paypal with a timestamp of 1:10pm. Both were UK purchases through the UK shop.
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ladyknightsjewelry



Posts: 289

PostPosted: Fri Jan 27, 2012 12:12 am    Post subject: Reply with quote

Possibly because of this problem with the PayPal posted by eCRATER earlier:

http://community.ecrater.com/viewtopic.php?t=29954


LKJ
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MoonwishesStore



Posts: 16274

PostPosted: Fri Jan 27, 2012 11:40 am    Post subject: Reply with quote

Yep PP was funky for awhile their. Only thing to do is apologize to the second customer.
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WellspringChakra



Posts: 203

PostPosted: Fri Jan 27, 2012 11:38 pm    Post subject: Reply with quote

That sounds like it would definitely cause this particular problem. Thanks for passing on the link!

I gave her a refund, but offered to see if I can get another one from my supplier and give her first refusal. Worth a shot!
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