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Help: "No such product"

 
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SkincareXperts



Posts: 2

PostPosted: Tue Mar 06, 2012 11:43 pm    Post subject: Help: "No such product" Reply with quote

I created a store last week, it got suspended after two days. Now when i preview my products it shows this massage "No such product". I don't understand the reason for that. plz review my store give me some advice to rectify the problem.
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SkincareXperts



Posts: 2

PostPosted: Wed Mar 07, 2012 3:56 am    Post subject: Reply with quote

My previous store was also suspended couple of weeks ago, then i created this one. could that be the reason for suspension. I read this in another thread:

Quote:
You canNOT open a store if one of your stores is suspended.


Could that be the reason???
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wtcollectibles



Posts: 2728

PostPosted: Wed Mar 07, 2012 5:19 am    Post subject: Reply with quote

Quote:
You canNOT open a store if one of your stores is suspended.


I'm sorry, but what part of that is not clear? Confused
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wendysbookstore



Posts: 572

PostPosted: Wed Mar 07, 2012 8:09 am    Post subject: Reply with quote

SkincareXperts wrote:
My previous store was also suspended couple of weeks ago, then i created this one. could that be the reason for suspension. I read this in another thread:

Quote:
You canNOT open a store if one of your stores is suspended.


Could that be the reason???


You have to contact eCrater directly and find out what cause the suspension.
Fix the problem and contact eCrater again so that they can review your store. If you did everything correctly.
Your store will be back to business again.
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MoonwishesStore



Posts: 9380

PostPosted: Wed Mar 07, 2012 8:36 am    Post subject: Reply with quote

You can not get around a store suspension by creating another store. You need to fix the first suspension. What did you do to see what you were doing wrong? Did you follow all the ecrater rules when setting up your store? Get those things looked at and handled first prior to contacting ecrater as there is no point bothering them if you haven't done your part.
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MoonwishesStore



Posts: 9380

PostPosted: Wed Mar 07, 2012 8:39 am    Post subject: Reply with quote

One thing I did notice on your site is you state your physical address is in MO yet you state you collect CA sales tax not MO. Something isn't right there.
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thelivesandlovesofmaggiethecat



Posts: 9237

PostPosted: Wed Mar 07, 2012 10:42 pm    Post subject: Reply with quote

I'm assuming you are using a drop-shipper from your terms. Those terms are the ones you abide by, not the ones your buyers have to abide by. If OP lives in MO but drop shipper is in California that would probably explain the tax situation.

I know nothing about drop shipping but perhaps you have to prove to eCRATER that you are an approved distributor.
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