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What happen of my store???

 
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newlounge



Posts: 2

PostPosted: Sat Dec 08, 2012 9:16 pm    Post subject: What happen of my store??? Reply with quote

Hello!

Yesterday, customer go to my website cannot see product.
It's display only "There are no items in this category","no such product".
Please help me response ASAP.

Thanks very much.
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tigercreekgifts



Posts: 6293

PostPosted: Sat Dec 08, 2012 9:20 pm    Post subject: Reply with quote

your store is suspended and me being a seller just like you, I cannot see why your store is suspended. So, sorry. I don't know why.
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newlounge



Posts: 2

PostPosted: Sat Dec 08, 2012 9:55 pm    Post subject: Reply with quote

What I can do for reactivate my store?

Thanks very much!
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PegsBUTTONS



Posts: 719

PostPosted: Sat Dec 08, 2012 10:45 pm    Post subject: Reply with quote

eCrater does not notify store owners when stores are suspended for violations of their terms.
They feel that it is up to the store owner to:

1. Identify the problem
2. Correct it
3. Contact eCrater when the problem has been fixed.

You may read the eCrater Terms at: http://www.ecrater.com/terms.php

You can contact eCrater at: http://www.ecrater.com/contact.php
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cosmicray



Posts: 6631

PostPosted: Sun Dec 09, 2012 8:53 am    Post subject: Reply with quote

Nothing obvious in the feedback either...

http://www.ecrater.com/view-feedback.php?storeid=277141

All those sales appear to have been during the last month.
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theartsandlettersofmaggiethecat



Posts: 2078

PostPosted: Sun Dec 09, 2012 2:57 pm    Post subject: Reply with quote

cosmicray wrote:
Nothing obvious in the feedback either...

http://www.ecrater.com/view-feedback.php?storeid=277141

All those sales appear to have been during the last month.


And for the exact same item.
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elpereles



Posts: 3262

PostPosted: Mon Dec 10, 2012 7:14 am    Post subject: Reply with quote

newlounge, do you tested the eCrater checkout?
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cosmicray



Posts: 6631

PostPosted: Mon Dec 10, 2012 1:03 pm    Post subject: Reply with quote

Even if they did some test runs, they could not leave FB without completing payment. What I thought was curious about that particular item was that the price they were selling for was only about $20 below the price at the Starbucks online store (I found the eCrater page cached at Google). I'm sure there are people very interested in saving $20, but those last 4 sales do look curious.
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SammysSupplies



Posts: 1620

PostPosted: Mon Dec 10, 2012 4:53 pm    Post subject: Reply with quote

And one the feedback says it was "great product, came brand new and packaged nicely from bed, bath, and beyond" so it doesn't sound like they have their own stock. I just can't even fathom running a store that way. How do you know that you can find the item for less then what you charged for it?
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