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Store is up but says no items in each category

 
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PhotoArchaeology



Posts: 2

PostPosted: Sun Mar 10, 2013 3:25 pm    Post subject: Store is up but says no items in each category Reply with quote

My store is up and when I check it within eCrater everything is there but when you go to the store and hit on an item it says that there are no items in that category. HELP!!!!
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elpereles



Posts: 3193

PostPosted: Sun Mar 10, 2013 4:28 pm    Post subject: Reply with quote

Maybe you are suspended.
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thelivesandlovesofmaggiethecat



Posts: 9612

PostPosted: Sun Mar 10, 2013 5:34 pm    Post subject: Reply with quote

You are definitely suspended but from looking at what is visible to other sellers and buyers I have no idea what is wrong. Doesn't look like you are selling autographed photos of famous people.

Do you say something in your descriptions about taking other forms of payment than what is acceptable by eCRATER? Do you have proper titles?
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SammysSupplies



Posts: 1585

PostPosted: Sun Mar 10, 2013 10:14 pm    Post subject: Reply with quote

Just a quick question, does the category named "Plus Animals" mean that the a plus size animals? Laughing Contact ecrater and ask what is wrong.
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oakteakstore



Posts: 1048

PostPosted: Mon Mar 11, 2013 7:52 am    Post subject: Reply with quote

This is what is on your main page

" WWW.PHOTOARCHAEOLOGY.BIZ

Click on the photo of the woman in the upper left corner to scan photos and to bring you back to the home page.

ALL PHOTOGRAPHS ARE ORIGINALS, NOT COPIES, UNLESS
OTHERWISE STATED --- Watermarks will not be on the photograph.

10% discount when paying with a MONEY ORDER--Combined shipping available."
Those are instructions which do not belong on the main page. That is where you tell a little bit about your store and welcome people.

What you have there now belongs in the FAQs sections of your store or in your descriptions.

I am also not sure about the discount for sending Money Orders, It might not be allowed.

Your terms page mentions the discount, your contact page mentions something about measurements. That belongs in FAQs or in the descriptions themselves.

I couldn't tell if you were clear about the exact thing you are selling. I seems to indicate that you are selling digital copies of old photos. Is it possible that some of them are copyrighted or have royalties attached?

That is all I could see. Hopefully, eCrater will give you guidance.
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MoonwishesStore



Posts: 13735

PostPosted: Mon Mar 11, 2013 5:02 pm    Post subject: Reply with quote

I don't think there is any problem with giving a 10% discount for a money order as long as they aren't saying it is to avoid a PP fee. It is just a 'cash' discount. I don't see what is wrong either so you will have to wait to hear from the ecrater team.

If the discount on the MO is the problem, please let us know okay? Very Happy
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