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Charges for marketplace sales
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campingoutlet



Posts: 68

PostPosted: Mon Apr 22, 2013 5:18 pm    Post subject: Reply with quote

can we get a definition of what "marketplace" is?

is this buyers searching directly from ecrater homepage, or is it the google shopping feed?
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campingoutlet



Posts: 68

PostPosted: Mon Apr 22, 2013 5:23 pm    Post subject: Reply with quote

it does say that if we have adwords all set up, which i assume ecrater has been paying for, like if you have a 1 cent bid per click on google shopping, that now you will pay the 1 cent.

im assuming that currently a buyer who clicks in from google shopping is considered a marketplace buyer, since they do not directly enter your store.
now on may 1 when a google shopping buyer clicks on your link to buy they will enter your store directly and you pay google adwords.
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elpereles



Posts: 3325

PostPosted: Mon Apr 22, 2013 6:11 pm    Post subject: Reply with quote

I saw this topic by Periwinkles early in the day. And it was the 1rst thing in mind after reading the news of the fee.

I don't have problem with final fees. I don't have problem with non-payers in 100% free sites, but now it is different. I want to know how is going to be handle the fee with marketplace sale when we have an order from non-payers.

To eCrater one suggestion. Seriously somewhere in the principal page add the commission fee thing.

One more thing like I said before about other marketplaces adding fees. It will be nice to know about it with 1 month at least. Also it will be nice to know something about the Adsense thing because I saw some sellers asking about it.
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jigsaw-puzzle-palooza



Posts: 758

PostPosted: Mon Apr 22, 2013 6:12 pm    Post subject: Reply with quote

This marketplace cost will not be imposed on shipping

So eCRATER will now go through the phase of $1 sales with $99 shipping
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YourRainyDayBookStore



Posts: 764

PostPosted: Mon Apr 22, 2013 6:33 pm    Post subject: Reply with quote

Any ideas on what the following means?

eCrater Quote: You can minimize your marketplace traffic by selecting "Send minimum buyers from the marketplace". This is a feature that will be introduced in a few days.
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CassandrasCraftCupboard



Posts: 2

PostPosted: Mon Apr 22, 2013 6:43 pm    Post subject: New Marketplace Fee Reply with quote

Just so I am understanding this correctly (and I know this may sound silly). If buyers purchase something directly from the ECrater Marketplace there will be a 2.9% fee that the seller will have to cover, but if a buyer purchases directly from the seller's individual store then there will be no Marketplace Fee?
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cosmicray



Posts: 7025

PostPosted: Mon Apr 22, 2013 6:51 pm    Post subject: Re: New Marketplace Fee Reply with quote

CassandrasCraftCupboard wrote:
Just so I am understanding this correctly (and I know this may sound silly). If buyers purchase something directly from the ECrater Marketplace there will be a 2.9% fee that the seller will have to cover, but if a buyer purchases directly from the seller's individual store then there will be no Marketplace Fee?
That is the way this is being presented. The 2.9% (or some part of it) is towards marketing for the Marketplace.
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cosmicray



Posts: 7025

PostPosted: Mon Apr 22, 2013 6:52 pm    Post subject: Reply with quote

jigsaw-puzzle-palooza wrote:
This marketplace cost will not be imposed on shipping

So eCRATER will now go through the phase of $1 sales with $99 shipping
IMHO, that would drive buyers away. Right now the concept is to drive buyers to your store.
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CassandrasCraftCupboard



Posts: 2

PostPosted: Mon Apr 22, 2013 6:53 pm    Post subject: Reply with quote

Thanks for the clarification Very Happy
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cosmicray



Posts: 7025

PostPosted: Mon Apr 22, 2013 6:53 pm    Post subject: Reply with quote

YourRainyDayBookStore wrote:
Any ideas on what the following means?

eCrater Quote: You can minimize your marketplace traffic by selecting "Send minimum buyers from the marketplace". This is a feature that will be introduced in a few days.
If you read the FAQ, linked from the original announcement, there is a decent explanation of that.
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cosmicray



Posts: 7025

PostPosted: Mon Apr 22, 2013 6:56 pm    Post subject: Reply with quote

While everyone is focusing on the 2.9% marketplace fee, there is something important that isn't being talked about. I received an email copy of what was in the original announcement. Item IV states ...
Quote:
In the next few months we will also be adding some new payment options, custom domain support and will be launching a mobile version of our website.

That has me very interested.
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CountryHut



Posts: 2

PostPosted: Mon Apr 22, 2013 7:19 pm    Post subject: just a few ?'s Reply with quote

-
1- non paying buyers - is the 2.9% fee after the purchase
or after payment rec'd?

2- at times I have international orders - they pay - but 'never' include
the shipping fee -- so I have to refund them their $$ -
and send them an invoice for the correct amount due -
then they never come back to finalize their purchase
-- Q- if the 2.9% fee is applied to my acct - and I have to refund
their money - because they didn't include the international shipping fee
will the 2.9% be refunded to me?

3- if I do a special listing for someone - and send them the link
to their listing - will there be the 2.9% fee?

Thks much in advance for your reply Smile
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eastpaladin



Posts: 71

PostPosted: Mon Apr 22, 2013 7:39 pm    Post subject: Marketplace fee and Refund Policy? Reply with quote

I understand starting May 1st, 2013, there will be a "2.9% marketplace fee", for those store items sold successfully via the eCrater's marketplace homepage.

What happens when my customer wants to return the sold item/s for a full refund? Assuming that I authorizes the return and gave full refund, is there a way for me to get the "marketplace fee" back?

Thanks.
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elpereles



Posts: 3325

PostPosted: Mon Apr 22, 2013 7:46 pm    Post subject: Reply with quote

cosmicray, you are right we focus in the 2.9%.

About the "new payment methods". What is going to be? Cash/Western Union? Propay? Moneybooker/Skrill? Wepay?
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ecrater-moon
forum admin


Posts: 570

PostPosted: Mon Apr 22, 2013 8:02 pm    Post subject: Reply with quote

2BOYSandTOYS wrote:
Evening is not prime time thinking time for me....

Can someone explain to me what marketplace means?

I'm perfectly fine with the fee - just want to know how that term is defined.

I will admit I do nothing (beyond email siggies) to promote and the majority of my recent sales are from the marketplace.

So - can someone explain it to me, please? And of course TIA!!



Marketplace orders originate from the main marketplace www.ecrater.com.
In the came_from column in the orders section in your admin tool, these are marked as marketplace.


em
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