Payment of Marketplace fee

kittenkat22 · Posts: 181

I noticed I did not receive an invoice for marketplace fees for May and there is no way I can click on "May" to see what I owe. There is a June list started. I am wondering how we are being notified of these fees-by invoices coming from whom? I check my spam folder daily and nothing has come through.

I also had to cancel a sale via the marketplace yesterday due to an item selling that was relisted in error- it was sold a year ago (posted that on another thread) and marked as sold and the ad canceled, will I still have to pay a fee on the canceled sale and how will ecrater admin know the order was canceled since there is no way for us to mark it as such?

Thanks in advance!

tigercreekgifts · Posts: 6293

kittenkat22 · Posts: 181

Thanks for the response- I just checked the system and found the page about invoices going out today. I also saw my May amount and there is no button to click on to pay it as stated.

I did notice the sale I canceled is not appearing- so they must be able to see that the money was refunded. I wanted to be able to remove that sale- and think it fair we can since the money was refunded but there is no way to do that- and I have to make a note for tax purposes because of the way we are forced to "account" for a non sale.

MoonwishesStore · moderator Posts: 17389

kittenkat22 · Posts: 181

I do keep my own records. I print out my sales page as a back up and unfortunately I must also print out the cancelation page from paypal as a back up to show the sale was canceled should I get audited. This is a precautionary measure. If we were be able to mark the sale as void due to a return or cancellation it would make things simpler for us as store owners but we cannot- that is all I was commenting on. I do not like that I do not have control over bookkeeping a canceled sale in my store. In ebay the sale is marked as canceled but not here (yes, the evil ebay word- but that is one time their bookkeeping makes more sense). Don't you also keep your sale pages from here as proof for the IRS? Then you too are running into the same problem- you must take an extra step to proove it was canceled or returned.

MoonwishesStore · moderator Posts: 17389

I keep track of everything in my spreadsheets and keep track of orders and payments, refunds, cancelations, etc. by saving the page in my computer. I found my first year of selling that saving a hard copy of everything was creating a huge paper jam in the office. Especially when selling on more than one venue, you have to keep everything in one location as trying to track sales and payments in several places is a major pain. At one point we were selling on I think 5 different venues, most with payments coming in via different ways, etc. With everything on a one set of spreadsheets, it is easy to calculate income, expenses, sales, types of sales, amounts of sales, fees, etc.

Not saying you do this, but I've run into sellers that state they never go to PP to check if their money was paid. My thought always was, then how do you know what fee PP took? Same with GCO, etc.

SUPERPLUSHNSTUFF · Posts: 1542

If you go to your admin page, on the left side under Account, is a tab titled Marketplace Cost. Click on it and follow the prompts. If you have fees to pay it should be there. Did mine and was very easy.

tigercreekgifts · Posts: 6293

For those of you that HAVE already paid your marketplace fees, how much were your fees totaling? Since some of us have due dates that say "not yet" I am assuming that ecrater wants us to wait until we rack up over a certain amount of costs before making our payments to save them from having to pay Paypal fees left and right so, I'd like to get a general idea of about how much in fees you have to rack up before payment is due.

MoonwishesStore · moderator Posts: 17389

I had to pay $3.60

thelivesandlovesofmaggiethecat · Posts: 10159

I got a payment due invoice for 61 cents in one store.