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Express Checkout has been disabled!

 
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coolstuffeveryday



Posts: 1

PostPosted: Tue Feb 04, 2014 8:40 am    Post subject: Express Checkout has been disabled! Reply with quote

Hi

A buyer contact me, to solve the error below, showing when he's trying to order:

Express Checkout has been disabled for this merchant. Please contact Customer Service. Please try checking out through an alternative payment option (if any)

I have "PayPal payments Standard" check marked and the paypal email address associated entered.

I have "PayPal Express Checkout" check marked and LINKED to the same email address. And it says: "PayPal Express Checkout is currently linked to your store

So, what's the problem?
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PegsBUTTONS



Posts: 733

PostPosted: Tue Feb 04, 2014 9:50 pm    Post subject: Reply with quote

I think the message is telling you to contact PAYPAL's customer service
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schiesssportscardz



Posts: 17

PostPosted: Mon Mar 03, 2014 4:00 pm    Post subject: Reply with quote

I'm having the same issue, how did you get this sorted out?
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elpereles



Posts: 3427

PostPosted: Mon Mar 03, 2014 9:33 pm    Post subject: Reply with quote

I recommend try disable and enable it. If that don't work. Contact eCrater and Paypal.
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schiesssportscardz



Posts: 17

PostPosted: Mon Mar 03, 2014 9:48 pm    Post subject: Reply with quote

I tried that initially, but it didn't work. I had to upgrade my PayPal account to "premier". That move doesn't cost anything but now my PayPal Express Checkout automatically works.
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thelivesandlovesofmaggiethecat



Posts: 10158

PostPosted: Mon Mar 03, 2014 9:54 pm    Post subject: Reply with quote

My PP EXP worked today but I do have a premier PP account.
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SheilaDeesPostcards
moderator


Posts: 4614

PostPosted: Mon Mar 03, 2014 11:53 pm    Post subject: Reply with quote

Personal PayPal accounts will only allow you to receive a limited number of payment via PayPal Standard. To use PayPal Express implies you plan to sell online and will be accepting credit cards. You have to upgrade your PayPal Personal account to at least a PayPal Premier account. (Upgrading to PayPal Business isn't necessary unless you want to use your Business name.) Here's a link to PayPal's explanation to the different types of PayPal accounts. https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ2347&topicID=&m=ARA
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elpereles



Posts: 3427

PostPosted: Tue Mar 04, 2014 8:44 am    Post subject: Reply with quote

Quote:
I had to upgrade my PayPal account to "premier".


Okay, you forget to tell that detail.
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