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Google Feed not updated for 2 Weeks!?!

 
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dandelionwishco



Posts: 2

PostPosted: Thu Jul 28, 2016 12:21 am    Post subject: Google Feed not updated for 2 Weeks!?! Reply with quote

Hi there,

I had two separate stores on ecrater, but decided to join all my items into the one store and was sure to delete the products off the other store (so as to avoid duplicate listings).

Now my products that were selling well in my other store are no longer selling so I checked my google feed and it says it was last updated July 14th which was two weeks ago?

Why were my items being updated in google regularly in my last store but not in this one???

Many thanks.
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SheilaDeesPostcards
moderator


Posts: 4614

PostPosted: Thu Jul 28, 2016 12:50 am    Post subject: Reply with quote

Is dandelionwishco is the store you plan to continue? If yes, I would suggest you contact eCRATER. Your category page indicates you have 40+ items in your store, but none are showing. This could be due to the deletions or the store may have been suspended due to duplicate items if you had the same items active in both stores. When you "move" an item from one store to another, you must put the item on hold in the first store before you copy to the other store to avoid duplicate listings. Direct contact with eCRATER is the best way to determine the problem.
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