View previous topic :: View next topic |
Author |
Message |
ToyTraders
Posts: 94
|
Posted: Tue Jul 19, 2016 6:03 pm Post subject: fees |
|
|
Anyone have a problem with the marketplace fee/paypal link this month?
Can't pay sellers fee with the link on my billing page.
tia |
|
Back to top |
|
|
MoonwishesStore moderator
Posts: 17389
|
Posted: Tue Jul 19, 2016 8:43 pm Post subject: |
|
|
No I didn't have any problem. Is your fee less than a dollar? If it is, that might be the problem and you'll be able to pay it when the bill is a bit 'heftier'. |
|
Back to top |
|
|
FoxAndFish
Posts: 1585
|
Posted: Tue Jul 19, 2016 8:50 pm Post subject: Re: fees |
|
|
ToyTraders wrote: | Anyone have a problem with the marketplace fee/paypal link this month? |
I don't have a PayPal account, but the person with a PayPal acct who handles paying my fee did have a problem with the link. The solution was to open a window and sign into PayPal. Then open a second window with the same browser being used for PayPal...and sign into eCrater. Then proceed with payment. That worked. |
|
Back to top |
|
|
ToyTraders
Posts: 94
|
Posted: Wed Jul 20, 2016 10:29 am Post subject: |
|
|
thank you ....
yes Fox, that helps.
no -not quite less than a dollar bt a bit "heftier" which is a 'good' thing? |
|
Back to top |
|
|
MoonwishesStore moderator
Posts: 17389
|
Posted: Wed Jul 20, 2016 6:08 pm Post subject: |
|
|
Quote: | "heftier" which is a 'good' thing? |
Heftier is a good thing! It means you were selling something. I would probably be deliriously happy if someday my MP fee was $100 as it would mean I sold a LOT!!!!!!!! |
|
Back to top |
|
|
GoneFunky
Posts: 1331
|
Posted: Fri Jul 22, 2016 9:48 am Post subject: |
|
|
I can't connect to pay my bill. I was out of town when the monthly billing was sent out - now I can't pay |
|
Back to top |
|
|
GoneFunky
Posts: 1331
|
Posted: Fri Jul 22, 2016 10:03 am Post subject: |
|
|
For those having issues, try using another browser. I typically use FF and switched to Chrome and was able to pay my fees. |
|
Back to top |
|
|
SheilaDeesPostcards moderator
Posts: 4614
|
Posted: Fri Jul 22, 2016 10:20 am Post subject: |
|
|
Hey Frilly, you need to let eCRATER know AND let them know what version of FF you are using. |
|
Back to top |
|
|
GoneFunky
Posts: 1331
|
Posted: Sat Jul 23, 2016 11:27 am Post subject: |
|
|
I'm using the latest version of FF - I've never had an issue prior to this month paying my bill. That's probably a good idea to let them know there is currently an issue using FF. I sent an email letting them know I couldn't pay but didn't realize at the time that it was a browser issue. |
|
Back to top |
|
|
TiffanyB
Posts: 12
|
Posted: Sun Aug 21, 2016 7:09 pm Post subject: Does the bill come to our e-mail? |
|
|
MoonwishesStore wrote: | No I didn't have any problem. Is your fee less than a dollar? If it is, that might be the problem and you'll be able to pay it when the bill is a bit 'heftier'. |
Hi MoonwishesStore,
Can you please tell me if we only get a bill if we owe one dollar or more and if the bill is sent to our e-mail address? Thank you in advance for your assistance and kindness.
Sincerely,
Tiffany |
|
Back to top |
|
|
PegsBUTTONS
Posts: 733
|
Posted: Sun Aug 21, 2016 9:07 pm Post subject: Re: Does the bill come to our e-mail? |
|
|
TiffanyB wrote: | [Can you please tell me if we only get a bill if we owe one dollar or more and if the bill is sent to our e-mail address? Thank you in advance for your assistance and kindness.
Sincerely,
Tiffany |
yes the bill is sent to the email you have on file with ecrater..
this time I received a bill for .70 so yes you do get one for less than a dollar |
|
Back to top |
|
|
SheilaDeesPostcards moderator
Posts: 4614
|
Posted: Sun Aug 21, 2016 11:27 pm Post subject: Re: Does the bill come to our e-mail? |
|
|
PegsBUTTONS wrote: | TiffanyB wrote: | [Can you please tell me if we only get a bill if we owe one dollar or more and if the bill is sent to our e-mail address? Thank you in advance for your assistance and kindness.
Sincerely,
Tiffany |
yes the bill is sent to the email you have on file with ecrater..
this time I received a bill for .70 so yes you do get one for less than a dollar | Just to add a little to Peg's answer, the bill is sent to the email you used to open your store unless you have sent an email to eCRATER to change your email. Changing your email from your admin only changes the email used for order notification and Ask seller a question.
There is a limit for billing, but I'm not sure of the exact amount. I believe it is somewhere around 50 cents. Below the limit and it "rolls" to the next month until your fees total over the limit. |
|
Back to top |
|
|
SUPERPLUSHNSTUFF
Posts: 1542
|
Posted: Mon Aug 22, 2016 6:15 am Post subject: |
|
|
Didn't have a problem paying this am but the last two times after paying I see no way to continue into my paypal account. Can only see a link saying return to ecrater. And, it leaves my paypal account open so I have to go back in through paypal to logout. |
|
Back to top |
|
|
MoonwishesStore moderator
Posts: 17389
|
Posted: Mon Aug 22, 2016 7:32 am Post subject: |
|
|
Quote: | MoonwishesStore wrote:
No I didn't have any problem. Is your fee less than a dollar? If it is, that might be the problem and you'll be able to pay it when the bill is a bit 'heftier'.
Hi MoonwishesStore,
Can you please tell me if we only get a bill if we owe one dollar or more and if the bill is sent to our e-mail address? Thank you in advance for your assistance and kindness.
Sincerely,
Tiffany |
Tiffany, I knew it was a certain amount, but wasn't sure how much, thus I asked it in question form. Sheila, I believe, is right. Sheila, under most circumstances, is always right! I've had a bill every month since day one of the fees, so I have no idea what the minimum bill would be for certain. You can always ask the eCRATER team - they don't bite |
|
Back to top |
|
|
TiffanyB
Posts: 12
|
Posted: Wed Aug 24, 2016 4:28 pm Post subject: Thank you! |
|
|
Thank you Peg's Buttons, Sheila, and Moon Wishes for being so helpful. I think it makes sense that it must be at least $0.50 since someone must pay for the amount to be collected; but, I wasn't absolutely sure.
This was my first actual sale on here; so, I'll wait to see if I get any additional purchases in order to pay what's due.
Thank you again for all of your help, Tiffany |
|
Back to top |
|
|
|