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Cannot Log into My Other Ecrater Forum..How Can I Get in?

 
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suzabella



Posts: 1

PostPosted: Mon Apr 03, 2017 9:16 pm    Post subject: Cannot Log into My Other Ecrater Forum..How Can I Get in? Reply with quote

Greetings all!

I have been showing my wares from my partner store on this forum as I cannot remember the password for my other store.

I have been trolling all over the forums and I cannot find anything on how to update my password to get into my other forum account.

Any suggestions?

Thank you so much!

I am looking to sign into my Irresistiblegifts account..thank you!


Suz
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Shaelily



Posts: 262

PostPosted: Tue Apr 04, 2017 5:34 am    Post subject: Reply with quote

The password for the forums is the same as the one you use for your eCRATER account. If you can't remember the password for your Irresistablegifts account then you can reset it. On the eCRATER sign in screen, at the bottom, there is a link "Forgot your Password?" and Password is in orange. When you click on that it will ask for your email address. eCRATER will email you a link to reset that password.
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MoonwishesStore



Posts: 13446

PostPosted: Tue Apr 04, 2017 10:21 pm    Post subject: Reply with quote

Do you mean you have two stores? If so you may want to contact the eCRATER team so you don't get things really mixed up.
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SheilaDeesPostcards



Posts: 3205

PostPosted: Wed Apr 05, 2017 5:15 am    Post subject: Reply with quote

The password reset will be sent to the email you used when you opened the store unless you have changed that emailvia direct contact with eCRATER. Changing your password in your admin section does not change the primary password.
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