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maggiethehousecat
Posts: 2457
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Posted: Tue May 16, 2017 10:28 pm Post subject: Where did my admin go? |
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I hadn't signed into my store for a couple of days and today I went to pay my bill and noticed all was different but had used the link in my invoice to access my store.
Then I went to log in again to work on the store and I can't find it. I get a lot of store set up options but can't find a link to my store categories and product listings.
Went to community and found no posts from eCRATER that they had changed things.
What have I missed and how do I get into my store? |
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SheilaDeesPostcards moderator
Posts: 4614
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Posted: Wed May 17, 2017 8:40 am Post subject: |
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I would suggest you contact eCRATER direct. I signed into all 4 of my stores with no problem last night after I read your message. You might want to type in the address to the login directly in your browser's address bar rather than using a bookmark to the login page. type in https :// www . ecrater . com / login . php without any spaces and see if it takes you to your store after you login. |
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MoonwishesStore moderator
Posts: 17389
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MaggietheCatsMeows
Posts: 2853
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Posted: Wed May 17, 2017 9:54 pm Post subject: |
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The funny thing is that I can get into the stores easily via Google Chrome. The problem is with IE. The IE works fine with other sites. |
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MoonwishesStore moderator
Posts: 17389
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Posted: Thu May 18, 2017 4:33 am Post subject: |
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So you are still out? Did you write to the team and let them know? |
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maggiethehousecat
Posts: 2457
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Posted: Mon May 22, 2017 3:30 am Post subject: |
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I discovered my type size had gotten enlarged and the column of options was not showing on the left. |
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