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Where did my admin go?

 
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maggiethehousecat



Posts: 2398

PostPosted: Tue May 16, 2017 10:28 pm    Post subject: Where did my admin go? Reply with quote

I hadn't signed into my store for a couple of days and today I went to pay my bill and noticed all was different but had used the link in my invoice to access my store.

Then I went to log in again to work on the store and I can't find it. I get a lot of store set up options but can't find a link to my store categories and product listings.

Went to community and found no posts from eCRATER that they had changed things.

What have I missed and how do I get into my store?
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SheilaDeesPostcards



Posts: 3262

PostPosted: Wed May 17, 2017 8:40 am    Post subject: Reply with quote

I would suggest you contact eCRATER direct. I signed into all 4 of my stores with no problem last night after I read your message. You might want to type in the address to the login directly in your browser's address bar rather than using a bookmark to the login page. type in https :// www . ecrater . com / login . php without any spaces and see if it takes you to your store after you login.
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MoonwishesStore



Posts: 13585

PostPosted: Wed May 17, 2017 1:07 pm    Post subject: Reply with quote

Maggie, this store is open and looks fine http://maggiethehousecat.ecrater.com/

Obviously I can't tell about your admin page.
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MaggietheCatsMeows



Posts: 2748

PostPosted: Wed May 17, 2017 9:54 pm    Post subject: Reply with quote

The funny thing is that I can get into the stores easily via Google Chrome. The problem is with IE. The IE works fine with other sites.
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MoonwishesStore



Posts: 13585

PostPosted: Thu May 18, 2017 4:33 am    Post subject: Reply with quote

So you are still out? Did you write to the team and let them know?
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maggiethehousecat



Posts: 2398

PostPosted: Mon May 22, 2017 3:30 am    Post subject: Reply with quote

I discovered my type size had gotten enlarged and the column of options was not showing on the left.
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