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Post new topic   Reply to topic    eCRATER.com Forum Index -> Suspended Stores
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kribiplant



Posts: 1

PostPosted: Sun Jun 03, 2018 10:36 am    Post subject: suspend Reply with quote

how do I make the account not suspend? I just created an account and added the product then my account suspend
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SheilaDeesPostcards



Posts: 3932

PostPosted: Sun Jun 03, 2018 12:00 pm    Post subject: Reply with quote

We are sellers also and can't see the "behind the scene" view of your store. You need to review all the eCRATER rules and terms of service to see what needs to be corrected.
From the home page of eCRATER (www.ecrater.com) under the FAQ
Quote:
My store got suspended? What should I do now?
eCRATER strives to provide safe environment for both buyers and sellers. If we find that your store violates our policies, we may deactivate the account. Please note that suspension does not mean termination. In most cases, unless you are a fraudulent merchant or repeated offender, we will reactivate your account after you fix the issue.

Once you've made the corrections, contact eCrater from the contact link on the home page.
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theartsandlettersofmaggiethecat



Posts: 2092

PostPosted: Sun Jun 10, 2018 4:15 pm    Post subject: Reply with quote

You are selling plants. Are you trying to ship from outside the US into the US? You need special permits to do that.
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