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MsEcu
Posts: 1
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Posted: Mon Jun 04, 2018 10:42 am Post subject: My buyer writes that he can not leave me a positive feedback |
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My buyer writes that he can not leave me a positive feedback. He writes that he can not enter and find where to leave a review for me. How can he leave an assessment for me? |
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SheilaDeesPostcards moderator
Posts: 4620
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Posted: Mon Jun 04, 2018 12:09 pm Post subject: Re: My buyer writes that he can not leave me a positive feed |
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MsEcu wrote: | My buyer writes that he can not leave me a positive feedback. He writes that he can not enter and find where to leave a review for me. How can he leave an assessment for me? | It appears your customer has left feedback.
Once a sale is complete, eCRATER sends the buyer an email with a link where they can leave feedback for the transaction. If they do not leave feedback, they receive a second email several weeks later with the link so they can leave feedback. If they did not see the email, they may need to check their spam folder. Using the link is the only way they can leave feedback. |
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MoonwishesStore moderator
Posts: 17389
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Posted: Wed Jun 13, 2018 9:20 am Post subject: |
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There must have been something funky going on for awhile. My last FB that I received said this:
Quote: | I tried to leave a very positive feedback , but your comment section wouldn't let me. | LOL |
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