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order canceled after payment of fees. questions

 
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kartiren



Posts: 2

PostPosted: Fri Jan 18, 2019 12:20 am    Post subject: order canceled after payment of fees. questions Reply with quote

Hello, how long do I have to pay the bill issued by the ecrater? If I paid the fee, and after the deal was canceled (refund via PayPal), I will be reimbursed for the Fee in the new reporting period? Or do I need to write to support about the adjustment?
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cosmicray



Posts: 6588

PostPosted: Fri Jan 18, 2019 8:30 am    Post subject: Reply with quote

We cannot give you any answer to this without knowing …

1. When was the order originally placed ?

2, What date was it canceled upon ?
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MoonwishesStore



Posts: 15268

PostPosted: Fri Jan 18, 2019 6:09 pm    Post subject: Reply with quote

But, in addition to what Cosmic said, the eCRATER team doesn't bite and if you want to write them a quick email and tell them just in case, they won't bite off your head! Very Happy
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kartiren



Posts: 2

PostPosted: Sun Jan 20, 2019 2:22 pm    Post subject: Reply with quote

during what period you need to pay the invoice from January 16 to avoid restrictions?
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