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Is there a way to edit tracking number?

 
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thetomsboutique



Posts: 99

PostPosted: Fri Feb 01, 2019 6:12 am    Post subject: Is there a way to edit tracking number? Reply with quote

Hi all!

I searched through the forums, but couldn't find a direct answer, and don't have time to manually scroll through dozens of posts, so I'll just ask away right here: Once you add a tracking number to an order, is there a way change it in the system?

Obviously, I'm going to notify the customer via email, but for my own records I'd like to save it in eCrater, if there's a way to do so. Thank you, and my apologies in advance if I missed this info elsewhere!
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MoonwishesStore



Posts: 15515

PostPosted: Fri Feb 01, 2019 8:44 am    Post subject: Reply with quote

Tom, I don't think so. I would just shot the team a message that you had to reprint a label and the new number.
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thetomsboutique



Posts: 99

PostPosted: Fri Feb 01, 2019 6:13 pm    Post subject: Reply with quote

Will do, Moonwishes. Thank you very much!
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