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The-Cardfather
Posts: 1
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Posted: Wed Oct 16, 2019 9:39 pm Post subject: Getting Started with my custom domain at eCrater |
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I've owned a domain name for a couple of years now (The-Cardfather.com).
About 10 days ago, I plugged it in to the "Store Options" section of eCrater and checked-off the "$5.00 per month, billed annually".
But here I am, 10 days later and the custom domain does not work. (The message I get is: "This site can’t be reached. The-cardfather.com’s server IP address could not be found."
Can anyone help? |
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DoYouReadMe
Posts: 167
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MoonwishesStore moderator
Posts: 17389
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Posted: Fri Oct 18, 2019 1:52 pm Post subject: |
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Are you up to date with payments for your domain. I know I have to pay yearly for mine. If you are not paid up they will cancel the domain. |
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elpereles
Posts: 3430
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MoonwishesStore moderator
Posts: 17389
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Posted: Tue Nov 05, 2019 7:34 am Post subject: |
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Have you gone to where you purchased the URL and made sure it was pointing to your ecrater store? Is it still in use elsewhere? Are you up to date with your payment for it from the place you bought it from?
Just an FYI - When you do get this set up correctly, The $5/month charge is billed at $60 for the year. Most likely so the team doesn' have to horse around with collecting it each month. |
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