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4elec
Posts: 2
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Posted: Fri Jun 19, 2020 5:54 pm Post subject: Inventory not decreasing after sales |
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My store is having an issue with the inventory number of my items not decreasing. Even though I have "Enable Inventory Control" enabled in my store settings, when a item is sold the stock remains the same. I have my item quantities that do not go down to zero after sales when their original quantities were 1. Can anyone tell what the problem might be?
Thank you. |
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cosmicray
Posts: 7286
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Posted: Sat Jun 20, 2020 8:38 am Post subject: |
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Did you have the quantity set to 1 ?
Did you receive an electronic instant payment ? (PayPal/Stripe) |
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MoonwishesStore moderator
Posts: 17389
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Posted: Sat Jun 20, 2020 9:20 am Post subject: |
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It looks like you only take electronic payment, but MO, checks, etc. will cause that. I still double-check my quantity after every sale, yet I still obviously miss things. |
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4elec
Posts: 2
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Posted: Sun Jun 21, 2020 4:37 pm Post subject: |
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Yes, I set the quantity to 1.
Yes, I received Paypal payments for the orders. So it supposed to be automatic.
It is just strange. |
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MoonwishesStore moderator
Posts: 17389
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Posted: Sun Jun 21, 2020 10:40 pm Post subject: |
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Sounds like you should ask the eCRATER team what is going on. |
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