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Marketplace Cost issue

 
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yungod



Posts: 13

PostPosted: Tue Nov 17, 2020 3:30 pm    Post subject: Marketplace Cost issue Reply with quote

I've paid the Marketplace Cost for the first month and right after 2 days I got another bill for Marketplace Cost, and the problem is there's no button that allows me to pay it, I just can't pay it, anyone knows what happen?

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FoxAndFish



Posts: 1585

PostPosted: Wed Nov 18, 2020 6:39 am    Post subject: Reply with quote

It appears that your store has been suspended.

See the Suspended Stores forum for information:

https://community.ecrater.com/viewforum.php?f=11
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thelivesandlovesofmaggiethecat



Posts: 10158

PostPosted: Thu Nov 19, 2020 9:34 pm    Post subject: Reply with quote

What happens if you click on the orange SEE? The two fees look like sales. If you click on SEE it will show you what the fees are for.
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yungod



Posts: 13

PostPosted: Fri Nov 20, 2020 4:00 am    Post subject: Reply with quote

thelivesandlovesofmaggiethecat wrote:
What happens if you click on the orange SEE? The two fees look like sales. If you click on SEE it will show you what the fees are for.


it only takes you to the orders section, nothing else
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MoonwishesStore
moderator


Posts: 17389

PostPosted: Fri Nov 27, 2020 8:36 pm    Post subject: Reply with quote

Looking at the screenshot of your fees, one of them is a credit for $5.10, and the other one is an amount owing of $4.64. That means you don't owe any money. $5.10 has a negative sign in front of it. The math works out to:

$-5.10
+ 4.64
-------
$-0.46

So if you have a negative amount owing, there is nothing to pay. I am only saying this from what I see. The $5.10 says it is an adjustment on the screenshot. Why I don't know. I'm just pulling out my accounting background and applying it. If the screenshot has been altered in some way, then I don't know why it looks like that.


edited to add: I see you said you paid your bill already. Was it $5.10 that you paid? If so, that is why it is showing as a credit on your account.
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yungod



Posts: 13

PostPosted: Sat Nov 28, 2020 5:00 am    Post subject: Reply with quote

MoonwishesStore wrote:
Looking at the screenshot of your fees, one of them is a credit for $5.10, and the other one is an amount owing of $4.64. That means you don't owe any money. $5.10 has a negative sign in front of it. The math works out to:

$-5.10
+ 4.64
-------
$-0.46

So if you have a negative amount owing, there is nothing to pay. I am only saying this from what I see. The $5.10 says it is an adjustment on the screenshot. Why I don't know. I'm just pulling out my accounting background and applying it. If the screenshot has been altered in some way, then I don't know why it looks like that.


edited to add: I see you said you paid your bill already. Was it $5.10 that you paid? If so, that is why it is showing as a credit on your account.


Everything You said is totally wrong, I don't even know how to reply to this
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MoonwishesStore
moderator


Posts: 17389

PostPosted: Sat Nov 28, 2020 7:34 am    Post subject: Reply with quote

Quote:
Everything You said is totally wrong, I don't even know how to reply to this


No reply needed. You asked a question and I answered it. I won't bother you again.
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