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castlefibers



Posts: 12

PostPosted: Mon Aug 13, 2007 8:28 am    Post subject: free shipping Reply with quote

elsewhere that i sell i have not found that free shipping helps, but i'm thoroughly confused by eCrater's shipping stuff so i've been just putting free shipping and adding shipping in to the cost. is this bad? what do you think?
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binkie



Posts: 333

PostPosted: Mon Aug 13, 2007 1:18 pm    Post subject: Reply with quote

I don't think that it's bad at all. But I do not call it FREE because I think that insults the consumers intelligence. Everyone knows there is no such thing as free.

When I get an email about one of my products I simply say that shipping is included in the purchase price and that they understand.
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castlefibers



Posts: 12

PostPosted: Mon Aug 13, 2007 9:15 pm    Post subject: Reply with quote

i can see that. thanks for the comment.
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my-little-e-shop-in-ukraine



Posts: 867

PostPosted: Tue Aug 14, 2007 6:22 am    Post subject: Shipping Included is great for business. Reply with quote

Hi.

Free Shippiing or Shipping Included is great for business.

When someone visits your store they interested in your products and not spending time looking at shipping or postage costs.

In all my store I point out that we wish to make their visit and shopping experience as enjoyable and simple as possible. For this reason shipping is included in all prices.

Seems to be working well for me as sales are growing month on month.

Good Luck with your sales.
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castlefibers



Posts: 12

PostPosted: Tue Aug 14, 2007 9:20 am    Post subject: Reply with quote

thanks! I should change my descriptions to say that i think...(runs off to change her descriptions)
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moondance4me



Posts: 79

PostPosted: Tue Aug 14, 2007 11:19 am    Post subject: Reply with quote

Laughing
That's one of those ideas that is so close you can't see it! The kind you sit back and pop yourself on the side of your head and say "DUH"!
I just might change mine too.
Thanks!

Myra
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poopsheet



Posts: 4865

PostPosted: Tue Aug 14, 2007 3:27 pm    Post subject: Reply with quote

Keep in mind though that one possible downside to building shipping into the price is if customers are somewhere like Google Products and they sort by price. If you've got competition in your area then the competition is likely to come up in the search before you (assuming they don't also build shipping into their prices).
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HandmadeByNikki
Guest




PostPosted: Wed Aug 15, 2007 9:35 am    Post subject: Reply with quote

I have also been building shipping costs into my item prices to keep things simple for my customers. Since most of my items are lightweight, this is very doable. Great point about not calling it FREE shipping. Looks like I have some revising to do with my wording.

Thank you,
Nikki =)
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moondance4me



Posts: 79

PostPosted: Wed Aug 15, 2007 9:47 am    Post subject: Reply with quote

On some of my 'on hand' items I think I could do that. The drop ship items probably wouldn't be that good to do. I use the lowest profit margin I can in order to cut the shipping down and most of my DS stuff already has a lot of competition out there. So, I just leave the ship price showing so customers will know they aren't being gouged. I don't want to leave the impression that I'm trying to hide anything.

Myra
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Seamless-Switchplates



Posts: 326

PostPosted: Wed Aug 15, 2007 2:51 pm    Post subject: Reply with quote

Hey whats wrong with saying FREE Shipping?! lol

I agree with you castle fibers the shipping matrx is too confusing and it doesn't combine soooo I just built the price in. When I buy something that says shipping is free I personally don't feel like the seller is trying to insult my intelligence, but thats just me.
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bigtallmensclothing
moderator


Posts: 21854

PostPosted: Wed Aug 15, 2007 2:57 pm    Post subject: Reply with quote

Quote:
Hey whats wrong with saying FREE Shipping?

Google don't particularily like it.
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beadkeeper



Posts: 14

PostPosted: Thu Aug 16, 2007 2:16 pm    Post subject: Reply with quote

But Paypal don't care! Laughing
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binkie



Posts: 333

PostPosted: Thu Aug 16, 2007 3:07 pm    Post subject: Reply with quote

Quote:

Hey whats wrong with saying FREE Shipping?! lol


Nothing would be wrong with it it there really was such an animal Laughing
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