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ZanesPlace
Posts: 280
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Posted: Mon Sep 24, 2007 6:36 am Post subject: How does a buyer leave feedback? |
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My buyer and I can't figure out how to leave feedback...HELP.....where does she go to leave feedback? |
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wtcollectibles
Posts: 2728
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Posted: Mon Sep 24, 2007 7:11 am Post subject: |
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Try this link for feedback info:
http://www.ecrater.com/community/viewtopic.php?t=2291
I think the short answer is that they can only leave feedback if they pay instantly with PayPal (not sure about Google). If you have to invoice them, or if they send a money order or other payment, they can't leave feedback.
Odd but true!
Becky |
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ZanesPlace
Posts: 280
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Posted: Mon Sep 24, 2007 7:21 am Post subject: Thank you |
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Thanks Becky....that is an odd feedback forum....particularly since I am trying to NOT use PayPal. Under these circumstances, I think it is best to remove the feedback feature on eCrater....even if you have a lot of sales unless they pay with PP they can't leave feedback and therefore new potential buyers may think that other buyers are not happy with their item since they didn't leave feedback. |
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nest-egg-designs
Posts: 7
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Posted: Tue Oct 02, 2007 1:27 pm Post subject: feedback |
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I had three buyers, my only sales so far, use Paypal and none had the feedback response on the e-mails. I know because there was communication via e-mail with the buyers on this. I don't know how to get their feedback. Any suggestions/thoughts?
www.nest-egg-designs.ecrater.com |
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poopsheet
Posts: 4865
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Posted: Wed Oct 03, 2007 7:05 am Post subject: Re: feedback |
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nest-egg-designs wrote: | I had three buyers, my only sales so far, use Paypal and none had the feedback response on the e-mails. |
Did they pay instantly through the cart or did they pay you directly? |
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nest-egg-designs
Posts: 7
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Posted: Wed Oct 03, 2007 7:42 am Post subject: |
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They went through the cart. Thanks for responding by the way. |
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poopsheet
Posts: 4865
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Posted: Thu Oct 04, 2007 6:32 am Post subject: |
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Hmm, if they went through the cart and paid at PayPal when checkout took them there (and not later) then they should've gotten the e-mail with the feedback link. If they didn't though they should get another one about 20 days after the order was placed. |
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usalicenseplates Guest
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Posted: Thu Oct 04, 2007 11:11 am Post subject: |
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You're lucky that someone actually wants to leave you his/her feedback. Got 2 sales a while ago, asked for it and never got it. Passers-by...
Otherwise it's all as Poopsheet said. |
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nest-egg-designs
Posts: 7
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Posted: Thu Oct 04, 2007 12:21 pm Post subject: |
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Thank you both for your input, we'll wait for the 20 day e-mail! If it comes, I'll let you know.
Thanks again. |
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nest-egg-designs
Posts: 7
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Posted: Mon Oct 15, 2007 8:59 am Post subject: feedback |
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My buyer just received the 20 day feedback e-mail from noreplyecrater and were able to leave feedback. Thanks for all your input.
So now we all know that if buyers pay through Paypal they will receive feedback e-mail 20 days after payment confirmation. It is a shame though that it is only through Paypal.
Has anyone had experience through Google yet? |
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