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ecrater forum admin
Posts: 1090
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Posted: Fri Mar 10, 2006 1:16 am Post subject: Feeback System Change |
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Email reminder is now being sent to the buyers 20 days after the date of the purchase. |
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zickit
Posts: 21857
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Posted: Sat Mar 11, 2006 12:40 pm Post subject: |
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PLEASE concerned removing the UNRATED section. The number of sales a seller has is NO ONE's business. |
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fancyflappers
Posts: 650
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Posted: Sat Mar 11, 2006 5:05 pm Post subject: |
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Quote: | Email reminder is now being sent to the buyers 20 days after the date of the purchase. |
That super!!! Will it have a link to the item they purchased? Or a link to leave the feedback? |
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faeriedreams
Posts: 102
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Posted: Sat Mar 11, 2006 11:11 pm Post subject: Re: Feeback System Change |
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ecrater wrote: | Email reminder is now being sent to the buyers 20 days after the date of the purchase. |
That is Great, Thanks.. |
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THEFlagCompany
Posts: 180
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Posted: Sun Mar 12, 2006 11:24 am Post subject: |
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I agree with BigTall- Quote: | PLEASE concerned removing the UNRATED section. The number of sales a seller has is NO ONE's business. |
Please consider the removal of the unrated! |
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THEFlagCompany
Posts: 180
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Posted: Sun Mar 12, 2006 11:25 am Post subject: |
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eCrater
Would you please post one of the e-mails so we can see what is being sent. Thanks |
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ecrater forum admin
Posts: 1090
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Posted: Sun Mar 12, 2006 3:53 pm Post subject: |
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Subject: Rate your transaction at eCRATER for seller bla-bla
Body:
Please click on the link below to rate your transaction at eCRATER for seller bla-bla
http://www.ecrater.com/leave-feedback.php?keyid=[some keyid here]
Notes:
1. Please leave feedback AFTER you receive your order
2. Please rate the seller but not how easy was for you to order from this website.
- The eCRATER Team |
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THEFlagCompany
Posts: 180
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Posted: Sun Mar 12, 2006 4:11 pm Post subject: |
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eCrater, thanks for your quick response Quote: | Please rate the seller but not how easy was for you to order from this website. |
I am not sure I understand this sentence |
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fancyflappers
Posts: 650
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Posted: Sun Mar 12, 2006 4:18 pm Post subject: |
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That means-don't rate the site-rate the seller. Good point. |
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zickit
Posts: 21857
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Posted: Sun Mar 12, 2006 5:04 pm Post subject: |
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THEFlagCompany wrote: | eCrater, thanks for your quick response Quote: | Please rate the seller but not how easy was for you to order from this website. |
I am not sure I understand this sentence |
I agree. WE need to help Dimitri re-word that sentence.
I got my thinking cap on. Hope you all do too. |
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fancyflappers
Posts: 650
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Posted: Sun Mar 12, 2006 6:55 pm Post subject: |
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Please rate the seller and the service you received. Do not rate e-crater. |
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knappschiles
Posts: 30
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Posted: Fri Sep 08, 2006 12:51 pm Post subject: |
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Something I don't understand about the FB system here -- do we as sellers give fb to the buyers too ?? If so , How ??
I don't see any links in my control panel for FB. I did find that several buyers did rate me, so that's good. I just wanted to return the favor if we are supposed to.
Carol |
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zickit
Posts: 21857
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Posted: Fri Sep 08, 2006 12:55 pm Post subject: |
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Quote: | do we as sellers give fb to the buyers too ?? If so , How ?? |
NO buyers do not register on the site, there for they don't get feedback. |
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knappschiles
Posts: 30
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Posted: Fri Sep 08, 2006 12:59 pm Post subject: |
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OK, good to know. Every site is different and it's hard to keep them all straight sometimes.
Thanks,
Carol |
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abbashouse Guest
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Posted: Fri Sep 08, 2006 4:08 pm Post subject: |
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Quote: | Please rate the seller but not how easy was for you to order from this website. |
I agree that this must be said. On my first sale, that is all the comment I got. "Very easy to order from your website." The customer got a great deal on an almost perfect piece of Fenton. I shipped out the product immediately and the customer probably got it with 2-3 days of ordering.
I was happy I got the positive, but I really like to hear the input of the customers about the products to see how well I am doing representing the products, if they are understanding the descriptions and if there is anything I need to change about my policies.
How about something like this:
"Please rate the seller based on timely shipment, packaging, quality, accurate representation of product, customer service, etc. Please do not rate the web site, i.e. how easy it is to order or how nice it looks."
It could use more work, a little less wordy, but I was taught that one must make it clear on a third-grade level when writing for the public.
Quote: | PLEASE concerned removing the UNRATED section. The number of sales a seller has is NO ONE's business. |
I really agree with this, especially since the big auction feeplace, I understand, has been fishing for where everyone is going and how much they are selling there. |
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