eCRATER.com Forum Index

SearchSearch
ProfileProfile
  Log in to check your private messagesLog in to check your private messages   
Log inLog in

How does a buyer leave feedback?

 
Post new topic   Reply to topic    eCRATER.com Forum Index -> Selling on eCRATER.com
View previous topic :: View next topic  
Author Message
ZanesPlace



Posts: 280

PostPosted: Mon Sep 24, 2007 6:36 am    Post subject: How does a buyer leave feedback? Reply with quote

My buyer and I can't figure out how to leave feedback...HELP.....where does she go to leave feedback?
Back to top
View seller's profile Send private message Visit seller's eCRATER store
wtcollectibles



Posts: 2728

PostPosted: Mon Sep 24, 2007 7:11 am    Post subject: Reply with quote

Try this link for feedback info:

http://www.ecrater.com/community/viewtopic.php?t=2291

I think the short answer is that they can only leave feedback if they pay instantly with PayPal (not sure about Google). If you have to invoice them, or if they send a money order or other payment, they can't leave feedback.

Odd but true! Wink

Becky
Back to top
View seller's profile Send private message Visit seller's eCRATER store
ZanesPlace



Posts: 280

PostPosted: Mon Sep 24, 2007 7:21 am    Post subject: Thank you Reply with quote

Thanks Becky....that is an odd feedback forum....particularly since I am trying to NOT use PayPal. Under these circumstances, I think it is best to remove the feedback feature on eCrater....even if you have a lot of sales unless they pay with PP they can't leave feedback and therefore new potential buyers may think that other buyers are not happy with their item since they didn't leave feedback.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
nest-egg-designs



Posts: 7

PostPosted: Tue Oct 02, 2007 1:27 pm    Post subject: feedback Reply with quote

I had three buyers, my only sales so far, use Paypal and none had the feedback response on the e-mails. I know because there was communication via e-mail with the buyers on this. I don't know how to get their feedback. Any suggestions/thoughts?

www.nest-egg-designs.ecrater.com
Back to top
View seller's profile Send private message Visit seller's eCRATER store
poopsheet



Posts: 4865

PostPosted: Wed Oct 03, 2007 7:05 am    Post subject: Re: feedback Reply with quote

nest-egg-designs wrote:
I had three buyers, my only sales so far, use Paypal and none had the feedback response on the e-mails.


Did they pay instantly through the cart or did they pay you directly?
Back to top
View seller's profile Send private message Visit seller's eCRATER store
nest-egg-designs



Posts: 7

PostPosted: Wed Oct 03, 2007 7:42 am    Post subject: Reply with quote

They went through the cart. Thanks for responding by the way.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
poopsheet



Posts: 4865

PostPosted: Thu Oct 04, 2007 6:32 am    Post subject: Reply with quote

Hmm, if they went through the cart and paid at PayPal when checkout took them there (and not later) then they should've gotten the e-mail with the feedback link. If they didn't though they should get another one about 20 days after the order was placed.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
usalicenseplates
Guest




PostPosted: Thu Oct 04, 2007 11:11 am    Post subject: Reply with quote

You're lucky that someone actually wants to leave you his/her feedback. Got 2 sales a while ago, asked for it and never got it. Passers-by... Sad
Otherwise it's all as Poopsheet said.
Back to top
nest-egg-designs



Posts: 7

PostPosted: Thu Oct 04, 2007 12:21 pm    Post subject: Reply with quote

Thank you both for your input, we'll wait for the 20 day e-mail! If it comes, I'll let you know.
Thanks again.
Back to top
View seller's profile Send private message Visit seller's eCRATER store
nest-egg-designs



Posts: 7

PostPosted: Mon Oct 15, 2007 8:59 am    Post subject: feedback Reply with quote

My buyer just received the 20 day feedback e-mail from noreplyecrater and were able to leave feedback. Thanks for all your input.

So now we all know that if buyers pay through Paypal they will receive feedback e-mail 20 days after payment confirmation. It is a shame though that it is only through Paypal. Confused

Has anyone had experience through Google yet?
Back to top
View seller's profile Send private message Visit seller's eCRATER store
Display posts from previous:   
Post new topic   Reply to topic    eCRATER.com Forum Index -> Selling on eCRATER.com
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum