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Help, please -Logo will not reset-trying to put in new logo.

 
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vintagemoonbeams



Posts: 1002

PostPosted: Tue Mar 11, 2008 9:05 pm    Post subject: Help, please -Logo will not reset-trying to put in new logo. Reply with quote

Hello! Sorry to bother everyone with this, and I will try not to ramble on, but here it is anyway. I have tried every way I can to reset my store logo and update it with a new one I made out on "cooltext". When I hit "reset", the box with "your logo here" appears on the logo admin. screen. I choose the new logo, and update. The old logo appears back in the box, and when I preview, the old logo is still there. I have tried resizing down, and have gone out and come back in several times and tried again. No luck.

Now, what is interesting, I just opened store number two this week, and I had put in a temporary logo the other day that I made on my computer. I made a new logo for this new store today on "cooltext", and went into the new store, reset the logo, and updated the new one. No problems with it.

The logo that I made for the old store (VintageMoonbeams), was made exactly the same as the other one, with same font, etc., but it will not update.

Can someone please help me?

Thanks!

Vintage Moonbeams

Visit my online stores at:
http://www.VintageMoonbeams.ecrater.com
http://www.OldChinaDishShop.ecrater.com
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chinesesilk



Posts: 207

PostPosted: Tue Mar 11, 2008 10:35 pm    Post subject: Reply with quote

Click on tools in your browser then clear private data, tick cache and clear your data.
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fanciful-creations



Posts: 7

PostPosted: Sat Mar 15, 2008 11:19 am    Post subject: Reply with quote

That happened to me but when I clicked on the preview of my store it was there. It changed in the store but not on the logo page until later.

It happens seems it remembers the one you had and but it was there in the store, so I went on to other things. Very Happy
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vintagemoonbeams



Posts: 1002

PostPosted: Sat Mar 15, 2008 1:04 pm    Post subject: Reply with quote

Thanks for all the helpful comments! Someone told me to delete the "cookies" on my computer, so I did that, and still no luck. Then I deleted "browser history, temporary internet files", and it cleared up the problem. I am not good with computer stuff, and the word "delete" sends shivers up and down my spine, but my daugher told me it would be "ok", so I tried it.

Now, what is really weird, is that I was out of town to one of my daughter's, and on her computer the new logo was appearing (before I deleted cookies and browser history). Also, I had my other daughter check this on her computer, and the new logo was on there. When I came home to my computer, the old logo was still there. That is, until I cleared "cookies" and "browser history", and then put the new logo back in, and then the new logo appeared.

After I got the new logo on, I decided it was ugly (lol), so went back and made another one I liked better, and it loaded fine. Then I decided to revamp the entire storefront, colors, etc., and have a new look that I like much better. I hope everyone likes the new look.

You can make your free logos out on cooltext.com. They are not fancy, but there is a nice selection.

Hope everyone has a wonderful, and profitable weekend!

Vintage Moonbeams

Visit my online stores at:
http://www.VintageMoonbeams.ecrater.com
http://www.OldChinaDishShop.ecrater.com
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deerpathgallery



Posts: 234

PostPosted: Sat Mar 15, 2008 4:49 pm    Post subject: Reply with quote

Vintagemoonbeams, just wanted to tell you that I love the way BOTH of your shops look! Nice job. And good luck!
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thelivesandlovesofmaggiethecat



Posts: 9832

PostPosted: Sat Mar 15, 2008 5:08 pm    Post subject: Reply with quote

Install your new logo and then restart your computer.
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momsretro



Posts: 795

PostPosted: Sun Mar 16, 2008 1:03 am    Post subject: Reply with quote

Just try clearing your cache.

I had the same problem yesterday. I gave up, worked on other things, then came back to argue again and it had updated my logo. I'm on a Mac, so I'm used to things being a little wonky sometimes.

Which browser are you using?
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vintagemoonbeams



Posts: 1002

PostPosted: Sun Mar 16, 2008 11:50 am    Post subject: Reply with quote

Momsretro, thanks for the help! I am using Internet Explorer.

Deerpathgallery, thank you so much for your kind and encouraging words!

Thanks to everyone for their wonderful help! I have the logo all fixed now, I think!

Have a wonderful day!

Vintage Moonbeams

Visit my online stores at:
http://www.VintageMoonbeams.ecrater.com
http://www.OldChinaDishShop.ecrater.com
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