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Invoice Payment Help

 
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faeriedreams



Posts: 102

PostPosted: Tue Mar 28, 2006 4:05 pm    Post subject: Invoice Payment Help Reply with quote

I received a new order, invoice #8006, from my Tiny Tots Shop Monday and the customer paid via PayPal but the invoice doesn't have the green check next to it to show Paid. I was just wondering how that could happen and if there is anyway to manually check it as paid?

If a customer pay's us via Check/Money Order do we need to check those orders as paid?

Thanks,
Elizabeth Smile
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ecrater
forum admin


Posts: 1090

PostPosted: Wed Mar 29, 2006 1:24 am    Post subject: Reply with quote

The crawler changed the status of your order to unpaid and deleted the positive feedback that was left. The crawler tracks all orders and changes the status of these that were made by the store owner. (in order to prevent "fake" feedback).

I fixed your problem manually and I will look in the crawler's code to see what caused the problem.
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faeriedreams



Posts: 102

PostPosted: Wed Mar 29, 2006 7:58 am    Post subject: Reply with quote

Thank you for fixing it and for checking into it for me. Smile
Elizabeth
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